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Networking and Tech Support Jobs in Nigeria (Page 15)

View Networking and Tech Support jobs below.

  • CloudPlexo logo

    VP of Technology

    CloudPlexoLagos, Nigeria09 May

    Proactively assess and monitor your cloud environments based on operational excellence, security, reliability, performance efficiency and cost optimisation. ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Support Engineer

    IpNX Nigeria LimitedLagos, Nigeria09 May

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Electronic PayPlus Limited logo

    Mailing and Fulfillment Team Lead

    Electronic PayPlus Li..Lagos, Nigeria09 May

    Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in ...

    Onsite
  • Dangote logo

    IT Audit Specialist, ICOFR

    DangoteLagos, Nigeria09 May

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Ikeja Electricity Distribution Company logo

    IT Solution Architect Specialist

    Ikeja Electricity Dis..Lagos, Nigeria09 May

    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja ...

    Onsite
  • Bluechip Technologies Limited logo

    Unix Linux System Administrator

    Bluechip Technologies..Lagos, Nigeria09 May

    BlueChip Technologies is a leading business application firm focused exclusively on assisting organizations in planning, designing, implementing and operating ...

    Onsite
  • Bukka Hospitality Limited (Bukka Hut) logo

    IT Officer

    Bukka Hospitality Lim..Lagos, Nigeria09 May

    We are delighted to introduce to you our Company, Bukkha Hospitality Limited, (BHL or the Company), trading as Bukka Hut; a fast food restaurant with outlets ...

    Onsite
  • Equinix Nigeria logo

    Operations Support Associate

    Equinix NigeriaLagos, Nigeria09 May

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Remote
  • Beta Glass Plc logo

    Enterprise Resource Planning (ERP) Supervisor

    Beta Glass PlcLagos, Nigeria09 May

    Beta Glass, a proud member of the Frigoglass Group, stands as a strategic partner to international beverage bottlers. Positioned as a major supplier of glass ...

    Onsite
  • Fadac Resources logo

    Chief Financial Officer

    Fadac ResourcesLagos, Nigeria09 May

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Highland Church logo

    Communication/Production Officer

    Highland ChurchLagos, Nigeria09 May

    Highland Church is a community that is built on a foundation of acceptance. a Church that is home for everyone. We understand how it feels to be distant, ...

    Onsite
  • MTN Nigeria logo

    Head - IT Services Operation

    MTN NigeriaLagos, Nigeria09 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Highland Church logo

    Communication and Production Officer

    Highland ChurchLagos, Nigeria08 May

    Highland Church is a community that is built on a foundation of acceptance. a Church that is home for everyone. We understand how it feels to be distant, ...

    Onsite
  • Grundtvig Institute logo

    Computer Science Technologist

    Grundtvig InstituteAnambra, Nigeria08 May

    Grundtvig Institute (G.I.) was founded in 1984 and later came under the ownership of the Grundtvig Movement of Nigeria. It is a residential post-secondary ...

    Onsite
  • African Industries Group (AIG) logo

    CCTV Support Engineer

    African Industries Gr..Ogun, Nigeria08 May

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • Afripoint Group Limited logo

    Systems Administrator / Cloud Engineer

    Afripoint Group Limit..Lagos, Nigeria08 May

    Afripoint Group Limited is a global innovative company that leverages technology to drive businesses across borders.About The Role We’re seeking an ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.