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Networking and Tech Support Jobs in Nigeria (Page 16)

View Networking and Tech Support jobs below.

  • iRecruiters Africa Limited logo

    ERP Administrator

    iRecruiters Africa Li..Rivers, Nigeria22 November

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Wema Bank Plc logo

    Payment Gateway and Transaction Processing Support, Technical and Integration Officer.

    Wema Bank PlcLagos, Nigeria22 November

    Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, ...

    Onsite
  • Deloitte logo

    Applications Support (Clinical/ERP Systems)

    DeloitteLagos, Nigeria22 November

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Univacity logo

    Partner Network Development Manager

    UnivacityLagos, Nigeria22 November

    Univacity is an EdTech startup with a primary goal of making education from schools worldwide easily attainable to students all over the world. Using cutting ...

    Onsite
  • Optimus Bank logo

    Optimus Bank Tech Academy

    Optimus BankLagos, Nigeria22 November

    Optimus Bank is registered under the laws of the Federal Republic of Nigeria and licensed as a National Bank by the Central Bank of Nigeria (CBN). We also ...

    Onsite
  • Renda Limited logo

    Back-End Engineering Lead

    Renda LimitedLagos, Nigeria21 November

    We use technology to solve logistics problems and connect businesses and individuals to easy, fast and cost-effective logistics services. Our solution is a ...

    Onsite
  • Renda Limited logo

    Product Design Lead

    Renda LimitedLagos, Nigeria21 November

    We use technology to solve logistics problems and connect businesses and individuals to easy, fast and cost-effective logistics services. Our solution is a ...

    Onsite
  • IHS Towers logo

    Analyst, IT NOC

    IHS TowersLagos, Nigeria21 November

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Korapay logo

    Technical Support Engineer

    KorapayLagos, Nigeria21 November

    Korapay is the marketplace for everything payments. We allow businesses and institutions to scale faster by providing them with a robust and powerful core ...

    Remote
  • PG Consulting limited logo

    System Support Staff

    PG Consulting limitedLagos, Abuja, Nigeria21 November

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite
  • PG Consulting limited logo

    System Support Officer

    PG Consulting limitedOyo, Nigeria21 November

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite
  • Trustcrow logo

    Head of Engineering

    TrustcrowLagos, Nigeria21 November

    Trustcrow is a Lagos-based fintech company that specializes in a B-to-B digital escrow platform. The company escrows funds between transacting parties until ...

    Onsite
  • Nuru Nigeria logo

    Admin & IT Officer

    Nuru NigeriaAdamawa, Nigeria21 November

    Nuru Nigeria is a locally Led NGO with affiliates in the US, Kenya, Ethiopia and Burkina Faso. Nuru equips local leaders with tools and knowledge to lead their ...

    Onsite
  • Ericsson logo

    Charging Support Engineer

    EricssonLagos, Nigeria21 November

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Raedial Holdings Limited logo

    IT Support Officer

    Raedial Holdings Limi..Edo, Nigeria21 November

    We are building a trusted network of services, connected across simple, reliable platforms with the power to catalyse change and development across Africa. ...

    Onsite
  • mDoc Healthcare logo

    Tech Whisperer

    mDoc HealthcareLagos, Nigeria21 November

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.