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Networking and Tech Support Jobs in Nigeria (Page 18)

View Networking and Tech Support jobs below.

  • University of Ilorin Teaching Hospital logo

    Programme Analyst

    University of Ilorin ..Kwara, Nigeria23 October

    Requirements B.Sc Degree in Computer Science, NYSC, Discharge or Exemption Certificates. Referee's reports with at least one from the candidate's ...

    Onsite
  • Airtel logo

    Lead, Partner & Governance Support

    AirtelLagos, Nigeria23 October

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Eat'N'Go Limited logo

    Assistant IT Manager (Infrastructure)

    Eat'N'Go LimitedLagos, Nigeria23 October

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Eat'N'Go Limited logo

    Network Administrator

    Eat'N'Go LimitedLagos, Nigeria23 October

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • New Horizons Computer Learning Centers logo

    Computer Instructor

    New Horizons Computer..Lagos, Nigeria23 October

    As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who ...

    Onsite
  • GVA Partners logo

    Enterprise Architect

    GVA PartnersLagos, Nigeria23 October

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • AjoCard Limited logo

    Senior Site Reliability Engineer

    AjoCard LimitedNigeria23 October

    AjoCard is a financial technology company focused on making it easy for the underserved and unbanked to manage their money and make payments securely and ...

    Remote
  • Canonical logo

    Cloud Support Associate Engineer

    CanonicalLagos, Nigeria23 October

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • IHS Towers logo

    Senior Manager, Network Assurance

    IHS TowersLagos, Nigeria23 October

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria22 October

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • PC Planet logo

    Computer Technician

    PC PlanetLagos, Nigeria22 October

    Pcplanet.com is Nigeria’s leading online technology retailer committed to providing excellent shopping experience for tech-enthusiasts and mainstream ...

    Onsite
  • Workforce Group logo

    POS Support Officer

    Workforce GroupLagos, Nigeria22 October

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Riwe Technologies logo

    Technical Co-Founder

    Riwe TechnologiesAbuja, Nigeria22 October

    Riwe Technologies is an innovative agri-insurtech startup that leverages satellite data and artificial intelligence to provide inclusive, automated, ...

    Onsite
  • Omnibiz Africa logo

    Engineering Manager(Technolgy)

    Omnibiz AfricaLagos, Nigeria22 October

    Omnibiz is an unified FMCG trade platform that eliminates the inefficiencies of traditional trade by digitizing the key stake holders. We bring together ...

    Onsite
  • Vantegral Consulting logo

    IT Auditor

    Vantegral ConsultingRivers, Nigeria22 October

    We are Vantegral Consulting. Our sole aim is to offer value to clients and businesses. With an array of services ranging from recruitment outsourcing, ...

    Onsite
  • Huiospay logo

    Chief Information Officer

    HuiospayAbuja, Nigeria22 October

    HuiosPay was born out of a desire to streamline online and offline payment services closely allied with the emphasis on excellent customer service, provided by ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.