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Networking and Tech Support Jobs in Nigeria (Page 19)

View Networking and Tech Support jobs below.

  • Sankore Global logo

    Tech Support Officer

    Sankore GlobalLagos, Nigeria19 November

    Sankore Investments is a global investment and advisory boutique with a strong focus on African markets. Drawing on the strengths of our people and our strong ...

    Onsite
  • University College Hospital (UCH), Ibadan logo

    Programme Analyst

    University College Ho..Oyo, Nigeria19 November

    Our Vission To be the flagship tertiary health care institution in the West Africa sub-region, offering world-class training, research and services, and the ...

    Onsite
  • The People Practice logo

    Head of Information Technology

    The People PracticeLagos, Nigeria19 November

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • Jotna Nigeria Limited logo

    SAP ABAP Consultant

    Jotna Nigeria LimitedLagos, Nigeria19 November

    The Prima Group has been doing business in Nigeria for over 45 years. Founded as a partnership in 1965 by the late Naraindas G. Vaswani, the company was ...

    Onsite
  • Heartland Alliance logo

    Health Management Information System (HMIS) Officer

    Heartland AllianceBayelsa, Nigeria19 November

    Heartland Alliance Ltd-Gte is a service-based human rights organization with a global heritage that is established under the laws of Nigeria with a mission to ...

    Onsite
  • Navanti logo

    IT Officer (Consultant)

    NavantiLagos, Nigeria19 November

    Navanti provides timely and insightful data and analysis that shapes programming and empowers local voices, bringing their concerns, ideas, and knowledge to a ...

    Onsite
  • PoweredUp Consulting logo

    Chief Technology Officer

    PoweredUp ConsultingLagos, Nigeria18 November

    PoweredUp Consulting is a fully indigenous organization that focuses on organizational enrichment through Human Resources and Coaching. HR is a subject matter ...

    Onsite
  • InfoStrategy Technology logo

    Mid-Level DevOps / Systems Administrator Engineer

    InfoStrategy Technolo..Abuja, Nigeria18 November

    Infostrategy Technology Nigeria is an Information, Communication and Software Technology firm incorporated in Nigeria and the United Kingdom. Founded in 2002 ...

    Onsite
  • Ibadan Electricity Distribution Company (IBEDC) Plc logo

    Lead, GIS

    Ibadan Electricity Di..Oyo, Nigeria18 November

    Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone(Oyo, ...

    Onsite
  • Coronation Insurance plc logo

    IT Support Officer

    Coronation Insurance ..Lagos, Nigeria18 November

    Coronation Insurance Plc has been in operations for over half a century, offering a comprehensive range of insurance coverage. Established in 1958, Wapic has ...

    Onsite
  • Careers Verified logo

    Computer Operator

    Careers VerifiedLagos, Nigeria18 November

    At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the ...

    Onsite
  • Covenant University logo

    Information Officers

    Covenant UniversityOgun, Nigeria16 November

    Covenant University is a part of the Liberation Commission that God gave to the Presiding Bishop of the Living Faith Church Bishop David Oyedepo, (Ph.D.) some ...

    Onsite
  • Arnergy Solar Limited logo

    Lead Solutions Architect

    Arnergy Solar LimitedLagos, Nigeria16 November

    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to ...

    Onsite
  • Gheli Tech. Sol. Limited logo

    IT Support and Data Management Specialist

    Gheli Tech. Sol. Limi..Edo, Nigeria16 November

    Gheli Technology Solutions Limited is a Private Limited Company with registered headquarters in Edo State, Nigeria. We are a multi-level Information ...

    Onsite
  • Talents and Skills Africa logo

    IT Support Officer

    Talents and Skills Af..Lagos, Nigeria16 November

    Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of ...

    Onsite
  • Blue Pearl Consulting Services logo

    Command Center Analyst - L2

    Blue Pearl Consulting..Lagos, Nigeria16 November

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.