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Networking and Tech Support Jobs in Nigeria (Page 254)

View Networking and Tech Support jobs below.

  • BUA Foods logo

    Business System & Technology Manager

    BUA FoodsNigeria24 October, 2023

    BUA Foods is a leading Food and Fast-moving consumer goods (“FMCG”) business which processes, manufactures, and distributes food produce as well as ...

    Onsite
  • APM Terminals logo

    Regional Infrastructure Engineer

    APM TerminalsLagos, Nigeria24 October, 2023

    APM Terminals is an international container terminal operating company headquartered in The Hague, Netherlands. It is one of the world's largest port and ...

    Onsite
  • Mshel Homes Ltd logo

    IT Support Officer 

    Mshel Homes LtdAbuja, Nigeria24 October, 2023

    Since the establishment of MSHEL HOMES LIMITED, we have bridged the gap in addressing the need of owning a house in Nigeria, by delivering apartments of good ...

    Onsite
  • Global Profilers logo

    Network Operation Center (NOC) Engineer

    Global ProfilersLagos, Nigeria23 October, 2023

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

    Onsite
  • MTN Nigeria logo

    General Manager - IT Operations

    MTN NigeriaLagos, Nigeria23 October, 2023

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Money Trust Microfinance Bank logo

    Information System Administrator

    Money Trust Microfina..Lagos, Nigeria23 October, 2023

    Trustfund Microfinance Bank Ltd was incorporated as a wholly indigenous limited liability company poised to provide customers with the financial support to ...

    Onsite
  • Mwanga logo

    IT Service Delivery Support Officer

    MwangaLagos, Nigeria23 October, 2023

    Mwanga is a tech driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and ...

    Onsite
  • Amaiden Energy Nigeria logo

    Telecom Methods and Projects Engineer (TBD)

    Amaiden Energy Nigeri..Lagos, Nigeria23 October, 2023

    Amaiden Energy Nigeria Limited(formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and ...

    Onsite
  • Ambrose Alli University logo

    Director, Information and Communication Technology (ICT)

    Ambrose Alli Universi..Edo, Nigeria23 October, 2023

    Ambrose Alli University is a university in Nigeria established in 1981. It was established by the then governor of Bendel State, Professor Ambrose Folorunso ...

    Onsite
  • Ambrose Alli University logo

    Network Engineer

    Ambrose Alli Universi..Edo, Nigeria23 October, 2023

    Ambrose Alli University is a university in Nigeria established in 1981. It was established by the then governor of Bendel State, Professor Ambrose Folorunso ...

    Onsite
  • Ambrose Alli University logo

    IT Support Officer

    Ambrose Alli Universi..Edo, Nigeria23 October, 2023

    Ambrose Alli University is a university in Nigeria established in 1981. It was established by the then governor of Bendel State, Professor Ambrose Folorunso ...

    Onsite
  • PalmPay logo

    Senior Network Engineer

    PalmPayLagos, Nigeria23 October, 2023

    At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial ...

    Onsite
  • Egbin Power Plc logo

    Head IT Business & Innovation

    Egbin Power PlcLagos, Nigeria23 October, 2023

    EGBIN POWER PLC, Lagos is one of the biggest additions to the electricity industry in Nigeria. Often seen as the biggest single generating power station in ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    IT Auditor

    Moniepoint Inc. (Form..Nigeria23 October, 2023

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Remote
  • Value Edge Management Service Limited logo

    Head of IT

    Value Edge Management..Lagos, Nigeria23 October, 2023

    We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government ...

    Onsite
  • Proten logo

    Front Desk/Corporate Communications Officer

    ProtenLagos, Nigeria23 October, 2023

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.