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Networking and Tech Support Jobs in Nigeria (Page 7)

View Networking and Tech Support jobs below.

  • Terawork logo

    Corporate Communications Officer

    TeraworkLagos, Nigeria14 August

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • Workforce Group logo

    Chief Technology Officer

    Workforce GroupAbuja, Kaduna, Nigeria14 August

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Alfred & Victoria Associates logo

    Technical Pre-Sales Officer

    Alfred & Victoria..Abuja, Nigeria14 August

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • IpNX Nigeria Limited logo

    Team Lead - Network Monitoring Centre

    IpNX Nigeria LimitedLagos, Nigeria14 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Hybrid
  • CapitalSage Technology Limited logo

    Senior Information Technology Auditor

    CapitalSage Technolog..Lagos, Nigeria14 August

    Located in the most populous country in the most diverse continent, we have come to realise that conventional financial institutions are handicapped in ...

    Onsite
  • Reliance HMO logo

    IT Support Associate

    Reliance HMOLagos, Nigeria14 August

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Onsite
  • Karishma CDK Limited logo

    IT Officer

    Karishma CDK LimitedOgun, Nigeria14 August

    KARISHMA PVC pipes have been manufactured in Nigeria for over eighteen years, and over this time we've come to be known for our uncompromising standard of ...

    Onsite
  • Fadac Resources logo

    Technical Pre-Sales Engineer

    Fadac ResourcesLagos, Nigeria14 August

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • GVA Partners logo

    Linux Engineer

    GVA PartnersLagos, Nigeria14 August

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • International Breweries logo

    Technical Trainee:Control and Automation

    International Breweri..Rivers, Nigeria14 August

    International Breweries Plc was incorporated in December 1971 by its founder and first Chairman, Dr. Lawrence Omole under the name International Breweries ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Administrator

    IpNX Nigeria LimitedLagos, Nigeria13 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Hybrid
  • Ericsson logo

    Support Engineer

    EricssonLagos, Nigeria13 August

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Achievers University, Owo logo

    Director, Information and Communication Technology

    Achievers University,..Ondo, Nigeria13 August

    Dr. Bode Ayorinde (FCIB, LL.B, BL, Ph.D), currently a member of the House of Representatives, joined the then Cooperative Bank Plc in 1983 with a National ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Site Reliability Engineer

    Moniepoint Inc. (Form..Lagos, Nigeria13 August

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Global Peace Development logo

    Computer Instructor

    Global Peace Developm..Yobe, Nigeria13 August

    Global Peace Development (GPD), an NGO founded in April 2002 as Global Peace International, focuses on promoting peace for development in Nigeria. Our vision ...

    Onsite
  • Dangote logo

    Network Operations Specialist

    DangoteLagos, Nigeria13 August

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.