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Networking and Tech Support Jobs in Nigeria (Page 7)

View Networking and Tech Support jobs below.

  • Western Development Company Limited (WDCL) logo

    Telecom / Communication Support Services Officer

    Western Development C..Rivers, Nigeria18 March

    Western Development Company Limited (WDCL) is an independent limited liability company, established in Nigeria for over 13 years ago. WDCL is the sole ...

    Onsite
  • Fobework logo

    Chief Technology Officer (CTO)

    FobeworkLagos, Nigeria18 March

    Fobework is a pioneering startup launchpad dedicated to transforming industries and shaping the future through disruptive technologies and innovative ventures. ...

    Remote
  • Fobework logo

    Infrastructure Engineer

    FobeworkLagos, Nigeria18 March

    Fobework is a pioneering startup launchpad dedicated to transforming industries and shaping the future through disruptive technologies and innovative ventures. ...

    Remote
  • ADKAN Services logo

    Information Technology Manager

    ADKAN ServicesLagos, Abuja, Ogun, Nigeria18 March

    Adkan Services Nigeria Limited is a wholly indigenous construction company with a bias for undertaking construction projects essentially within Nigeria. The ...

    Onsite
  • LinkOrg Networks logo

    Network Operations Center Engineer

    LinkOrg NetworksLagos, Nigeria18 March

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • Jaza Energy logo

    IT Operations Lead

    Jaza EnergyLagos, Nigeria18 March

    The last mile energy company. We build solar energy charging stations and rent batteries in off-grid communitiesAbout the job Coordinate daily IT operations ...

    Onsite
  • Compovine Technologies logo

    Server Administrator

    Compovine Technologie..Lagos, Nigeria18 March

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • WIOCC Nigeria Limited logo

    Telecom/Communication Support Services-Belema

    WIOCC Nigeria LimitedLagos, Nigeria18 March

    WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet ...

    Onsite
  • Pathfinder International logo

    IT Support Assistant & Administrative Staff

    Pathfinder Internatio..Lagos, Nigeria18 March

    Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have ...

    Onsite
  • Deel logo

    Team Lead, Engineering (Node.js / Typescript)

    DeelNigeria18 March

    Deel is a global payroll solution that helps businesses hire anyone, anywhere. Using a tech-enabled self serve process, you can now hire independent ...

    Remote
  • Deel logo

    Information Security Analyst

    DeelNigeria18 March

    Deel is a global payroll solution that helps businesses hire anyone, anywhere. Using a tech-enabled self serve process, you can now hire independent ...

    Remote
  • Deel logo

    Systems Analyst, Customer Success Systems

    DeelNigeria18 March

    Deel is a global payroll solution that helps businesses hire anyone, anywhere. Using a tech-enabled self serve process, you can now hire independent ...

    Remote
  • Pro-Health International logo

    Communication Officer

    Pro-Health Internatio..Sokoto, Nigeria18 March

    Pro-Health International was founded in 1991 by four medical professionals: Drs. Mark Umoh, Efem Iyeme, Owido Udofia, and Iko Ibanga, who were concerned about ...

    Onsite
  • InterSwitch logo

    IT Helpdesk & Business Support

    InterSwitchLagos, Nigeria18 March

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Dangote logo

    SAP Support Analyst - Finance

    DangoteLagos, Nigeria17 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP Functional Support Lead, Production Planning

    DangoteLagos, Nigeria17 March

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.