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Networking and Tech Support Jobs in Nigeria (Page 7)

View Networking and Tech Support jobs below.

  • Dangote logo

    SAP MDM Analyst (FI/CO)

    DangoteLagos, Nigeria17 May

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    SAP Integration Lead

    DangoteLagos, Nigeria17 May

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Polaris Bank Limited logo

    IT Procurement Officer

    Polaris Bank LimitedLagos, Nigeria17 May

    Polaris Bank Limited is one of Nigerias leading Financial Institutions. A Systematically Important Bank (SIB) committed to promoting customer convenience and ...

    Onsite
  • the Stellar Workforce Solutions logo

    IT Manager

    the Stellar Workforce..Lagos, Nigeria17 May

    The Stellar Workforce Solutions, we specialize in connecting businesses with exceptional talent and tailored staffing solutions that drive success. With a ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Application Security Engineer

    Moniepoint Inc. (Form..Nigeria17 May

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Global Profilers logo

    Communication Officer

    Global ProfilersLagos, Nigeria16 May

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

    Onsite
  • Welcome2Africa logo

    Communication/Media Officer

    Welcome2AfricaAbuja, Nigeria16 May

    Welcome2Africa International is a trade and investment facilitation company with a special focus on Nigeria’s Agricultural and Maritime Sector. We ...

    Onsite
  • T.O.N Corporate Services logo

    Infrastructure Support Manager

    T.O.N Corporate Servi..Lagos, Nigeria16 May

    We are a business management firm with a primary focus on helping Start-ups thrive and achieve their business goals. We offer a wide range of corporate ...

    Hybrid
  • PricewaterhouseCoopers (PwC) logo

    Senior Manager, Technology Alliances - SAP

    PricewaterhouseCooper..Lagos, Nigeria16 May

    PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries ...

    Onsite
  • HR Aid logo

    Service Desk Officer

    HR AidLagos, Nigeria16 May

    HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on ...

    Onsite
  • Rubels & Angels logo

    IT & Admin Officer

    Rubels & AngelsLagos, Nigeria16 May

    We do food right. Let's hook you up the tastiest crispy chicken-to-the-bone, crunchy fish fillet; soup/food bowls; surprise trays, & other yummy meals. It's a ...

    Onsite
  • Manuel media logo

    Assistant Supervisor

    Manuel mediaLagos, Nigeria15 May

    At Manuel Media, we are more than just a media company – we are storytellers who are passionate about bringing ideas to life. Our commitment to excellence, ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Finance Systems Engineer (NetSuite Developer)

    Moniepoint Inc. (Form..Nigeria15 May

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Fort Knox Group logo

    IT Supervisor

    Fort Knox GroupEnugu, Anambra, Abia, Imo, Nigeria15 May

    Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts ...

    Onsite
  • Sacredion Nigeria Limited logo

    Geospatial IT Support Engineer

    Sacredion Nigeria Lim..Delta, Nigeria15 May

    SACREDION NIGERIA LIMITED integrates IT, Engineering, Surveying, Geospatial, and Geoscience technology in delivering exceptional professional services cutting ...

    Onsite
  • People Capacity Management logo

    Head of IT

    People Capacity Manag..Lagos, Nigeria15 May

    People Capacity Management is a human resources and management consulting firm located in Lagos, Nigeria. We provide services, expertise and resources to both ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.