datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Abuja (Page 20)

View Networking and Tech Support jobs in Abuja below.

  • Xpedient Expatriate Services logo

    Communications Officer

    Xpedient Expatriate S..Abuja, Nigeria26 June, 2024

    Xpedient Services is a leading indigenous human resource management firm, that empowers businesses of all sizes to thrive. We go beyond traditional HR ...

    Onsite
  • Titsall Global School logo

    ICT Tutor

    Titsall Global SchoolAbuja, Nigeria25 June, 2024

    Titsall Basic School comprises of the Creche, Nursery & Primary schools, while Titsall High School is the Secondary arm of the school; all hosted in a ...

    Onsite
  • Genesis Deluxe Cinemas (GDC) logo

    IT Support Officer

    Genesis Deluxe Cinema..Abuja, Nigeria25 June, 2024

    GDC is one of Nigeria’s leading cinema developers and operators of multiplex cinemas in Nigeria. GDC is part of the Genesis Group, a Nigerian based ...

    Onsite
  • Civil Society Scaling-Up Nutrition in Nigeria (CS-SUNN) logo

    Terms of Reference (TOR) for Computer Hardware Technician

    Civil Society Scaling..Abuja, Nigeria24 June, 2024

    The Civil Society Scaling-Up Nutrition in Nigeria (CS-SUNN) is a non-governmental, non-profit making coalition, made up of organizations with a shared vision ...

    Onsite
  • Norrenberger Financial Group logo

    Digital Infrastructure Support Officer

    Norrenberger Financia..Abuja, Nigeria22 June, 2024

    Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional ...

    Onsite
  • UNICEF logo

    Senior Information and Communications Technology (ICT) Associate, (G-7)

    UNICEFAbuja, Nigeria20 June, 2024

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • Turbham Limited logo

    Technical Support for HDMI Matrix, Video Walls, Transmitter and Extenders over I

    Turbham LimitedAbuja, Nigeria20 June, 2024

    We run a Business Management System. We are also branched out and well versed in the Telemedicine, Logistics, Agriculture as well as the Travel and Tourism ...

    Onsite
  • Byteworks logo

    Devop Engineer

    ByteworksAbuja, Nigeria18 June, 2024

    Welcome to Byteworks, a fast growing software and technology company laden with smart and committed young programmers, entrepreneurs, business men/women; ...

    Onsite
  • TippyToes KidCare logo

    ICT Systems Support Assistant

    TippyToes KidCareAbuja, Nigeria14 June, 2024

    At TippyToes Jidcare Nursery our slogan is Every Child Matters. Staying Healthy,being safe and secure,achieving academic potential,enjoying personal ...

    Onsite
  • United Nations logo

    Public Information Officer

    United NationsAbuja, Nigeria14 June, 2024

    The United Nations is an international organization founded in 1945. It is currently made up of 193 Member States. The mission and work of the United Nations ...

    Onsite
  • Norrenberger Financial Group logo

    Digital Infrastructure Support Officer

    Norrenberger Financia..Abuja, Nigeria14 June, 2024

    Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional ...

    Onsite
  • Mshel Homes Ltd logo

    IT Manager

    Mshel Homes LtdAbuja, Nigeria11 June, 2024

    Mshel Homes Limited is an independent Real Estate Company located in Abuja, Nigeria. Simply put; we partner with You to get your dream home. Make all the right ...

    Onsite
  • Byteworks logo

    Head of Service Management

    ByteworksAbuja, Nigeria10 June, 2024

    Welcome to Byteworks, a fast growing software and technology company laden with smart and committed young programmers, entrepreneurs, business men/women; ...

    Onsite
  • The Nigerian Institute of Quantity Surveyors (NIQS) logo

    Head - IT Unit

    The Nigerian Institut..Abuja, Nigeria07 June, 2024

    NIQS (The Nigerian Institute of Quantity Surveyors) is an independent professional body responsible for total cost and procurement management, for the ...

    Onsite
  • Field Intelligence logo

    Infastructure Lead

    Field IntelligenceAbuja, Nigeria07 June, 2024

    Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on ...

    Onsite
  • Layer3 logo

    Enterprise Architect

    Layer3Abuja, Nigeria03 June, 2024

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.