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Networking and Tech Support Jobs in Lagos (Page 157)

View Networking and Tech Support jobs in Lagos below.

  • Dangote logo

    SAP Controlling Support Analyst, Finance (Cement Industry)

    DangoteLagos, Nigeria05 October, 2023

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

  • Africa Prudential Registrars Plc logo

    Database Administrator

    Africa Prudential Reg..Lagos, Nigeria05 October, 2023

    Africa Prudential Registrars Plc ("APR") is a technology-driven Capital Market Investment Mediator [CMIM]. The company was a fully owned subsidiary ...

  • Kuda Bank logo

    Information Technology Audit Lead

    Kuda BankLagos, Nigeria05 October, 2023

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

  • BT Technologies Limited (BTT) logo

    Fiber Technician

    BT Technologies Limit..Lagos, Nigeria04 October, 2023

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

  • Maersk logo

    Head of IT

    MaerskLagos, Rivers, Nigeria04 October, 2023

    The Maersk Group is a worldwide conglomerate and operates in some 130 countries with a workforce of over 89,000 employees. In addition to owning one of the ...

  • Procept Associates Professional Services Limited logo

    Genesys Cloud Support Engineer

    Procept Associates Pr..Lagos, Nigeria04 October, 2023

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

  • Procept Associates Professional Services Limited logo

    Chief of Staff

    Procept Associates Pr..Lagos, Nigeria04 October, 2023

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

  • FHON Consulting logo

    IT Officer

    FHON ConsultingLagos, Nigeria04 October, 2023

    FHON Consulting Limited is here to solve industry challenges in: business strategy, branding, marketing, public relations, organizational operations, Human ...

  • Doheney Services Ltd logo

    Senior Network Engineer

    Doheney Services LtdLagos, Nigeria04 October, 2023

    Doheney Services Ltd is a Human Resource Consulting outfit set up in November 2004. The Firm is a one- stop firm providing specialized and in depth human ...

  • APM Terminals logo

    Head of IT

    APM TerminalsLagos, Rivers, Nigeria04 October, 2023

    APM Terminals is an international container terminal operating company headquartered in The Hague, Netherlands. It is one of the world's largest port and ...

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.