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Networking and Tech Support Jobs in Lagos (Page 156)

View Networking and Tech Support jobs in Lagos below.

  • Microsoft logo

    Account Technology Strategist - Africa (FSI)

    MicrosoftLagos, Nigeria06 October, 2023

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

  • Stanbic IBTC logo

    Engineer, Cloud & Network

    Stanbic IBTCLagos, Nigeria06 October, 2023

    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, ...

  • Radisson Hotel Group (RHG) logo

    IT Officer

    Radisson Hotel Group ..Lagos, Nigeria06 October, 2023

    Radisson Hospitality, Inc. is an American multi-national hospitality company. It started as a division of Carlson Companies, which owned Radisson Hotels, ...

  • Radisson Blu Hotels logo

    IT Officer

    Radisson Blu HotelsLagos, Nigeria06 October, 2023

    This Lagos accommodation offers 170 rooms and suites complete with air conditioning and Free high-speed, wireless Internet. With great attention to detail, the ...

  • Chukolo logo

    Customer Support / IT Representative

    ChukoloLagos, Nigeria06 October, 2023

    Chukolo is an online platform that connects buyers to sellers of services. We also regulate the job process to ensure projects are done in a timely and ...

  • The Nigerian University of Technology and Management (NUTM) logo

    Full Time Professors and Senior Lecturers - Information Technology

    The Nigerian Universi..Lagos, Nigeria06 October, 2023

    Nigerian University of Technology and Management (NUTM) is a dynamic and forward-thinking start-up university focused on providing cutting edge education in ...

  • Amaiden Energy Nigeria logo

    Methods & Webtools Engineer

    Amaiden Energy Nigeri..Lagos, Nigeria05 October, 2023

    Amaiden Energy Nigeria Limited(formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and ...

  • IpNX Nigeria Limited logo

    GIS Analyst

    IpNX Nigeria LimitedLagos, Nigeria05 October, 2023

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

  • Ascentech Services Limited logo

    IT Engineer

    Ascentech Services Li..Lagos, Nigeria05 October, 2023

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

  • Global Profilers logo

    Network Operations Center Engineer

    Global ProfilersLagos, Nigeria05 October, 2023

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

  • Habrams Energy logo

    Database Administrator II

    Habrams EnergyLagos, Nigeria05 October, 2023

    Habrams Energy offers you engineering, procurement, construction management, operations, and maintenance services for oil & gas projects in the Gulf of ...

  • Dangote logo

    SAP Functional Support Analyst - Sales and Distribution

    DangoteLagos, Nigeria05 October, 2023

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

  • Max.ng logo

    IT Analyst

    Max.ngLagos, Nigeria05 October, 2023

    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, ...

  • Stockgap Fuels Limited logo

    Head, Automation and Instrumentation

    Stockgap Fuels Limite..Lagos, Nigeria05 October, 2023

    Stockgap Fuels Limited is a key player in the oil and gas downstream sector of the Nigerian economy. Stockgap is committed to providing access to the ever ...

  • COURE Software and Systems Limited logo

    Head of IT

    COURE Software and Sy..Lagos, Nigeria05 October, 2023

    COURE SOFTWARE and SYSTEMS LIMITED also known as COURE Technologies inc. is a business process automation firm. COURE provides turnkey platforms and solutions ...

  • Dangote logo

    SAP Functional Support Analyst - Finance

    DangoteLagos, Nigeria05 October, 2023

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.