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Networking and Tech Support Jobs in Lagos (Page 237)

View Networking and Tech Support jobs in Lagos below.

  • Ash Nelson Partners Limited logo

    Technical Delivery Manager (IT)

    Ash Nelson Partners L..Lagos, Nigeria20 May, 2024

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite
  • LinkOrg Networks logo

    Senior Network Engineer

    LinkOrg NetworksLagos, Nigeria20 May, 2024

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • LinkOrg Networks logo

    Network Engineer

    LinkOrg NetworksLagos, Nigeria20 May, 2024

    LinkOrg Networks is an engineering solution company established to provide satellite communications services and support for Fixed/VSAT remote internet ...

    Onsite
  • Mkobo Microfinance Bank Limited (Mkobobank) logo

    IT & Operations Support

    Mkobo Microfinance Ba..Lagos, Nigeria20 May, 2024

    MKOBO Microfinance Bank Limited is a fully licensed MFB by the Central Bank of Nigeria (CBN). MKOBO was conceived to help solve consumers’ need for ...

    Onsite
  • MTN Nigeria logo

    Senior Architect - Billing, Charging and VAS

    MTN NigeriaLagos, Nigeria20 May, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Nokia Nigeria logo

    Network Infrastructure - NI Engineer Intern

    Nokia NigeriaLagos, Nigeria20 May, 2024

    As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most ...

    Onsite
  • ZTE Devices logo

    Engineering Delivery Manager

    ZTE DevicesLagos, Nigeria20 May, 2024

    ZTE Mobile Devices is a division of ZTE Corporation, a global telecommunications equipment, networks and mobile devices company headquartered in Shenzhen, ...

    Onsite
  • Dangote logo

    SAP Functional Support Lead, Production Planning (Cement Industry)

    DangoteLagos, Nigeria20 May, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Pathway Advisors Limited logo

    Information Technology Assistant

    Pathway Advisors Limi..Lagos, Nigeria17 May, 2024

    Pathway Advisors Limited is a boutique investment banking firm that aims at integrating superior values of trust and honesty while providing exceptional ...

    Onsite
  • GVA Partners logo

    Technical Recruiter

    GVA PartnersLagos, Nigeria17 May, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Zanibal Solutions Nigeria Ltd logo

    Support Officer

    Zanibal Solutions Nig..Lagos, Nigeria17 May, 2024

    Zanibal has introduced a set of easily customizable solutions for managing key business processes within organizations. For far too long businesses have had to ...

    Onsite
  • Tek Experts logo

    Technical Lead - Consumer

    Tek ExpertsLagos, Nigeria17 May, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • iRecruiters Africa Limited logo

    Network Help Desk Operations Officer (Network Infrastructure)

    iRecruiters Africa Li..Lagos, Nigeria17 May, 2024

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Genesis Specialist Hospital logo

    Network Engineer

    Genesis Specialist Ho..Lagos, Nigeria17 May, 2024

    Genesis Hospital has a leading surgical center in Lagos with the state of the art operating room, including an array of surgical services.Role Description ...

    Onsite
  • TRACE Nigeria logo

    Assistant Head of TV, Trace AWA

    TRACE NigeriaLagos, Nigeria16 May, 2024

    TRACE is the first global platform exclusively dedicated to Afro-urban cultures and youth success. An international group, Trace has several subsidiaries ...

    Onsite
  • First Bank logo

    Team Lead, Mastercard Settlement

    First BankLagos, Nigeria16 May, 2024

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.