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Networking and Tech Support Jobs in Lagos (Page 24)

View Networking and Tech Support jobs in Lagos below.

  • Tek Experts logo

    Technical Lead - Consumer

    Tek ExpertsLagos, Nigeria27 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Coollink.ng logo

    Network Operations Center (NOC) Engineer

    Coollink.ngLagos, Nigeria27 September

    Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its ...

    Onsite
  • Coollink.ng logo

    NOC Engineer

    Coollink.ngLagos, Nigeria27 September

    Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its ...

    Onsite
  • Yassir logo

    Head of Engineering

    YassirLagos, Nigeria26 September

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Hybrid
  • MacTay Consulting logo

    IT Training Supervisor

    MacTay ConsultingLagos, Nigeria26 September

    MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 ...

    Onsite
  • Halifield Schools logo

    ICT / Robotics Teacher

    Halifield SchoolsLagos, Nigeria26 September

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • Green Africa logo

    Senior Manager IT

    Green AfricaLagos, Nigeria26 September

    Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up ...

    Onsite
  • Canonical logo

    Engineering Manager - Web

    CanonicalLagos, Nigeria26 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Engineering Manager - Ubuntu Systems Management

    CanonicalLagos, Nigeria26 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Ericsson logo

    Transmission Support Engineer

    EricssonLagos, Nigeria26 September

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • LEAM Consulting Limited logo

    IT Officer

    LEAM Consulting Limit..Lagos, Nigeria25 September

    …as a foremost consulting firm which stands out in areas of professionalism. We have a proven track record delivering excellent services to individuals and ...

    Onsite
  • Brooks Royale Consult logo

    IT Sales Personnel

    Brooks Royale ConsultLagos, Nigeria25 September

    We are an HR Consulting firm specialising in Company Structuring, Recruitment, Staff Management, Training, etc.Our Client, a Pan-African Technology Company, ...

    Onsite
  • iRecruiters Africa Limited logo

    Public Relations & Communications Lead

    iRecruiters Africa Li..Lagos, Nigeria24 September

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Hybrid
  • Seven Up Bottling Company logo

    IT Site Operations Manager

    Seven Up Bottling Com..Lagos, Nigeria24 September

    Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company ...

    Onsite
  • Westfield Energy Resources Limited logo

    Information Technology Support Officer

    Westfield Energy Reso..Lagos, Nigeria24 September

    Westfield Energy Resources Limited is a leading integrated energy services and solutions provider operating across the entire upstream Oil & Gas, Power and ...

    Onsite
  • Good Neighbours Microfinance Bank logo

    Electronic Banking Officer

    Good Neighbours Micro..Lagos, Nigeria24 September

    Good Neighbours Microfinance Bank is Licensed by the Central Bank of Nigeria to render financial services to Nigerians in accordance with the CBN policy. Good ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.