datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 24)

View Networking and Tech Support jobs in Lagos below.

  • WildFire B.S Ltd logo

    Operations Intern (Wordpress Developer)

    WildFire B.S LtdLagos, Nigeria26 August

    We are a Business Solutions Agency passionate about building Indigenous global brandsKey Responsibilities: Assist in the development, customization, and ...

    Onsite
  • Deloitte logo

    Head, ICT

    DeloitteLagos, Nigeria26 August

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • IpNX Nigeria Limited logo

    Telecom Planning and Design Technician

    IpNX Nigeria LimitedLagos, Abuja, Nigeria26 August

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Green Africa logo

    Senior Manager IT

    Green AfricaLagos, Nigeria26 August

    Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up ...

    Onsite
  • Sigma Consult logo

    Team Lead - Network Monitor Center

    Sigma ConsultLagos, Nigeria26 August

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • Sigma Consult logo

    Head Information System and Technology

    Sigma ConsultLagos, Nigeria26 August

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • Lagoon Hospitals logo

    Enterprise Support Intern

    Lagoon HospitalsLagos, Nigeria24 August

    Lagoon Hospital was first established in 1986 with Lagoon Hospital Apapa, now the flagship hospital, followed by Lagoon Hospital Ikeja and Lagoon Hospital ...

    Onsite
  • InterSwitch logo

    Head, Data Platform Engineering

    InterSwitchLagos, Nigeria24 August

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Chisco Energy Nigeria Limited logo

    Head of Trade Operations

    Chisco Energy Nigeria..Lagos, Nigeria23 August

    As a subsidiary of the esteemed CHISCO TRANSPORT GROUP, a trailblazing transportation entity with an unparalleled legacy of over 40 years devoted to serving ...

    Onsite
  • Mkobo Microfinance Bank Limited (Mkobobank) logo

    Engineering Lead

    Mkobo Microfinance Ba..Lagos, Nigeria23 August

    MKOBO Microfinance Bank Limited is a fully licensed MFB by the Central Bank of Nigeria (CBN). MKOBO was conceived to help solve consumers’ need for ...

    Onsite
  • TRANOS logo

    IT Supervisor

    TRANOSLagos, Nigeria23 August

    TRANOS is a diversified engineering and technology company focused on simplifying lives through innovative solutions In over 8 years of existence, TRANOS has ...

    Onsite
  • Halifield Schools logo

    Robotics and ICT Teacher

    Halifield SchoolsLagos, Nigeria23 August

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • MTN Nigeria logo

    Manager - Cable Landing Station.

    MTN NigeriaLagos, Nigeria23 August

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Parkway Project Limited logo

    Information Security Administrator

    Parkway Project Limit..Lagos, Nigeria23 August

    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s ...

    Onsite
  • KloudOpp Limited logo

    Chief Technology Officer (Equity)

    KloudOpp LimitedLagos, Nigeria23 August

    KloudOpp Limited is a startup educational technology company, building talents and providing opportunities for them.Job Description We are looking for a ...

    Onsite
  • Rome Business School Nigeria logo

    ICT Specialist

    Rome Business School ..Lagos, Nigeria23 August

    Rome Business School prides itself on its presence and relevance in over 150 countries; Nigeria included. The majority of its courses are strategically ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.