datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 24)

View Networking and Tech Support jobs in Lagos below.

  • Bible Society of Nigeria logo

    Church & Public Relations Officer

    Bible Society of Nige..Lagos, Nigeria14 November, 2024

    The Bible Society of Nigeria was founded on 8th February, 1966 through the pioneering efforts of the late Dr. Francis Ezeogo Akanu Ibiam, the first indigenous ...

    Onsite
  • Bulb Africa logo

    IT Support Officer

    Bulb AfricaLagos, Nigeria14 November, 2024

    The Bulb is a platform for African creatives to turn tech ideas into business realities. We run accelerator programs, incubate entrepreneurs and provide ...

    Onsite
  • eTranzact logo

    Enterprise Architect

    eTranzactLagos, Nigeria14 November, 2024

    eTranzact is Nigeria's first award winning multi-application and multi-channel electronic transaction switching and payment processing platform. eTranzact has ...

    Onsite
  • Norrenberger Financial Group logo

    Digital Infrastructure Support Officer

    Norrenberger Financia..Lagos, Nigeria14 November, 2024

    Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional ...

    Onsite
  • Petrok Oil & Gas Services Limited logo

    IT Officer

    Petrok Oil & Gas Serv..Lagos, Nigeria14 November, 2024

    Petrok Oil And Gas Services Limited is a project support company registered under the Nigerian corporate affairs commission on the 23 of November 2012. We are ...

    Onsite
  • Dangote logo

    SAP CoE - HXM (SAP HCM and SuccessFactors) Lead

    DangoteLagos, Nigeria14 November, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    System Administrator

    Moniepoint Inc. (Form..Lagos, Nigeria13 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Head of Technology Operations

    Moniepoint Inc. (Form..Lagos, Nigeria13 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Westfield Consulting logo

    Financial (Fixed Income) Market Analyst

    Westfield ConsultingLagos, Nigeria13 November, 2024

    Westfield Consulting is a management consultancy firm, specialized in Increasing Your Business Performance. It is our mission to help our clients make the ...

    Onsite
  • Blue Pearl Consulting Services logo

    Server L3 Windows Engineer

    Blue Pearl Consulting..Lagos, Nigeria13 November, 2024

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • Blue Pearl Consulting Services logo

    Operations Manager L3

    Blue Pearl Consulting..Lagos, Nigeria13 November, 2024

    Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfilment Engineer

    IpNX Nigeria LimitedLagos, Nigeria13 November, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Shell Petroleum Development Company logo

    Application Support

    Shell Petroleum Devel..Lagos, Nigeria13 November, 2024

    As one of the world’s leading energy companies Shell plays a key role in helping to meet the world’s growing energy demand in economically, ...

    Onsite
  • Shell Petroleum Development Company logo

    Lead Service Management Analyst

    Shell Petroleum Devel..Lagos, Nigeria13 November, 2024

    As one of the world’s leading energy companies Shell plays a key role in helping to meet the world’s growing energy demand in economically, ...

    Onsite
  • African Reinsurance Corporation logo

    Director of Information & Communication Technology

    African Reinsurance C..Lagos, Nigeria12 November, 2024

    Following a recommendation of the African Development Bank (AfDB), the African Reinsurance Corporation (Africa Re) was established on 24 February 1976 in ...

    Onsite
  • Credit Direct Limited logo

    IT Governance and QA Analyst

    Credit Direct LimitedLagos, Nigeria12 November, 2024

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.