datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 25)

View Networking and Tech Support jobs in Lagos below.

  • MTN Nigeria logo

    Engineer - Solutioning Network

    MTN NigeriaLagos, Nigeria23 August

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Hybrid
  • HSSL Systems Integrator logo

    Information Technology Service Delivery Manager

    HSSL Systems Integrat..Lagos, Nigeria22 August

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • HSSL Systems Integrator logo

    IT Procurement Manager

    HSSL Systems Integrat..Lagos, Nigeria22 August

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Experienced Senior IT Officer

    Bosak Microfinance Ba..Lagos, Nigeria22 August

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Zojatech Limited logo

    Team Lead - Engineering

    Zojatech LimitedLagos, Nigeria22 August

    We are a digital transformation consultancy and software development company that provides revolutionary and effective software solutions to businesses. Job ...

    Onsite
  • Rotawn Energy & Logistics Services Ltd logo

    I.T Officer

    Rotawn Energy & L..Lagos, Nigeria22 August

    Rotawn Energy & Logistics Services Ltd was established in 2007 as an indigenous Nigerian company offering tailor made solutions to the Oil and Gas, ...

    Onsite
  • Onafriq logo

    Solution Architect

    OnafriqLagos, Nigeria22 August

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Onsite
  • Canonical logo

    Linux Kernel Engineer

    CanonicalLagos, Nigeria22 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Dwight Patterson Consultants logo

    Telecom Engineer

    Dwight Patterson Cons..Lagos, Nigeria22 August

    Dwight Patterson Consultants - We are a leading workforce solutions company, offering flexible placement, permanent placement, outsourcing and managed services ...

    Remote
  • Canonical logo

    Ubuntu Engineering Delivery and Excellence Manager

    CanonicalLagos, Nigeria22 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Junior Linux Kernel Engineer - Ubuntu

    CanonicalLagos, Nigeria22 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Multigate Payments Limited logo

    Client Service and Support

    Multigate Payments Li..Lagos, Nigeria21 August

    Multigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing, and remittance as well as treasury ...

    Onsite
  • ThePush logo

    Communication Officer

    ThePushLagos, Nigeria21 August

    We are a Strategy and Communications company creating products and experiences to drive growth and impact.Job Description We are actively seeking a Community ...

    Onsite
  • Netcom Africa logo

    IT Support Intern

    Netcom AfricaLagos, Nigeria21 August

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Kuda Bank logo

    Senior Information Systems Control Analyst

    Kuda BankLagos, Nigeria21 August

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Onsite
  • Kuda Bank logo

    Senior Information Systems Control Analyst

    Kuda BankLagos, Nigeria21 August

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.