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Networking and Tech Support Jobs in Lagos (Page 27)

View Networking and Tech Support jobs in Lagos below.

  • Royal Power and Energy Limited logo

    NOC Engineer

    Royal Power and Energ..Lagos, Nigeria14 October

    Founded in 2005, Royal Power and Energy Ltd. (RPE) offers products & services in the area of power back up, conditioning and protection. Our experience ...

    Onsite
  • Flour Mills of Nigeria Plc logo

    Network Administrator

    Flour Mills of Nigeri..Lagos, Nigeria14 October

    Flour Mills of Nigeria Plc was incorporated in September 1960 as a private limited liability company, and commenced operations in 1962 with an installed ...

    Onsite
  • The Concept Group logo

    IT Support Engineer

    The Concept GroupLagos, Nigeria14 October

    The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services ...

    Onsite
  • Premium Human Resource Solution Limited logo

    Group Head, IT Risk

    Premium Human Resourc..Lagos, Nigeria14 October

    Premium HR Solutions is a human resource consultancy company which offers strategic and effective HR solutions for small to medium sized businesses. Job ...

    Onsite
  • Workforce Group logo

    Head of Technology and Innovation

    Workforce GroupLagos, Nigeria14 October

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Infratel Africa logo

    Head of Network Rollout

    Infratel AfricaLagos, Nigeria14 October

    Infratel Africa is a leading telecommunication infrastructure service provider in Nigeria and Sub-Saharan Africa. We provide RAN, backhaul, and power as a ...

    Onsite
  • Conclase Consulting logo

    Network Operations Center Engineer

    Conclase ConsultingLagos, Nigeria14 October

    At Conclase Consulting, we provide top notch IT solutions and support services to help you transform your business into an Intelligent Enterprise, redefine the ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager - R&D

    Moniepoint Inc. (Form..Lagos, Nigeria14 October

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • CIG Motor Ltd logo

    IT Specialist

    CIG Motor LtdLagos, Nigeria14 October

    Guangzhou Automobile Group Co., Ltd (GAC MOTOR) is a Chinese automobile maker headquartered in Guangzhou in China. GAC MOTOR represents insisting on pursuing ...

    Onsite
  • Fina Trust Microfinance Bank logo

    Information Technology Officer

    Fina Trust Microfinan..Lagos, Nigeria14 October

    Fina Trust Microfinance Bank is one of Nigeria's foremost Microfinance Bank. Its final license was secured from the Central Bank of Nigeria in September 2009 ...

    Onsite
  • AMO Farm Sieberer Hatchery Limited logo

    Information Technology Manager

    AMO Farm Sieberer Hat..Lagos, Nigeria14 October

    Amo Farm Sieberer Hatchery Limited has a Vision to be the market leader in the Day Old Chicks market; through exceptional quality products and services that ...

    Onsite
  • Human Capital Partners (HCP) logo

    Head of IT Management

    Human Capital Partner..Lagos, Nigeria12 October

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • Greensprings School logo

    IT Officer

    Greensprings SchoolLagos, Nigeria11 October

    Greensprings School is an independent, non-partisan, day and boarding school for boys and girls from 18months - 18years. We encourage students to be lifelong ...

    Onsite
  • Deimos logo

    Principal Site Reliability Engineer

    DeimosLagos, Nigeria11 October

    Deimos is a Cloud-native Developer and Security Operations technology services company. We help companies of all sizes adopt the Cloud for improved service ...

    Onsite
  • Termii logo

    Product Engineer

    TermiiLagos, Nigeria11 October

    Termii is a communications platform that allows African businesses to send messages to anyone across SMS, email, voice, and instant messaging channels. With ...

    Onsite
  • SecureID Limited logo

    IT Support Officer (Systems and Networks)

    SecureID LimitedLagos, Nigeria11 October

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.