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Networking and Tech Support Jobs in Lagos (Page 29)

View Networking and Tech Support jobs in Lagos below.

  • Canonical logo

    Site Reliability / Gitops Engineer

    CanonicalLagos, Nigeria13 August

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Bullion Technology Solutions Limited logo

    IT Monitoring Officer

    Bullion Technology So..Lagos, Nigeria13 August

    Bullion is a Information and Communications Technology company specializing in SMS, voice, whatsapp and two-way messaging solutions for banks and and other ...

    Onsite
  • Masters Energy Oil and Gas Limited logo

    ICT Specialist / ICT Support Engineer

    Masters Energy Oil an..Lagos, Nigeria12 August

    Masters Energy Oil and Gas Limited was incorporated in Nigeria in 2005 to operate fully in the oil and gas sector. The company has since then expanded and ...

    Onsite
  • Nairametrics logo

    Health Analyst (Writer/Journalist)

    NairametricsLagos, Nigeria12 August

    Nairametrics is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, ...

    Onsite
  • Hobark International Limited (HIL) logo

    IT Security Lead

    Hobark International ..Lagos, Nigeria12 August

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite
  • Alpha Mead Group logo

    Telemarketing Officer

    Alpha Mead GroupLagos, Nigeria12 August

    We are a Total Real Estate Solutions Company with operations in more than 10 African Countries and certified to international standards (ISO 9001:2015) by ...

    Onsite
  • WTS Energy logo

    IT Security Lead

    WTS EnergyLagos, Nigeria09 August

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • Internet Solutions logo

    System / Network Engineer

    Internet SolutionsLagos, Nigeria09 August

    Internet Solutions Nigeria Limited (ISN) is a leading connectivity provider serving a diverse client base in various sectors in Nigeria. Since inception in ...

    Onsite
  • Christ The Redeemers International Secondary School logo

    Computer Studies Teacher

    Christ The Redeemers ..Lagos, Nigeria09 August

    Christ The Redeemer’s College, ChristHill, Sagamu is one of the schools in the CRSM ( Christ TheRedeemer’s School Movement), an arm of the ...

    Onsite
  • Quidax logo

    IT Support Officer

    QuidaxLagos, Nigeria09 August

    Quidax is the simplest and most secure way to buy and sell bitcoin, ethereum, ripple and other altcoins.What You Will Be Doing The job of the IT Support ...

    Remote
  • HR-EX Consulting logo

    IT Security Engineer

    HR-EX ConsultingLagos, Nigeria08 August

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • PG Consulting limited logo

    General Insurance Underwriting Officer

    PG Consulting limitedLagos, Nigeria08 August

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite
  • Egbin Power Plc logo

    IT Network Infrastructure and Information Security Lead

    Egbin Power PlcLagos, Nigeria08 August

    EGBIN POWER PLC, Lagos is one of the biggest additions to the electricity industry in Nigeria. Often seen as the biggest single generating power station in ...

    Onsite
  • Ericsson logo

    S&R Solution Architect

    EricssonLagos, Abuja, Nigeria08 August

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Vennote Technologies Limited logo

    Technical Lead - AI Integrated Chatbot Project

    Vennote Technologies ..Lagos, Nigeria08 August

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Onsite
  • Motion Yield Nigeria Limited logo

    Information Technology (IT) Analyst

    Motion Yield Nigeria ..Lagos, Nigeria08 August

    At Motion Yield Limited, the focus is your need and our approach to consumer finance provides the key that connects you to your dreams. We are Nigeria's ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.