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Networking and Tech Support Jobs in Lagos (Page 29)

View Networking and Tech Support jobs in Lagos below.

  • iRecruiters Africa Limited logo

    Application Support Officer

    iRecruiters Africa Li..Lagos, Nigeria13 September

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Hybrid
  • Airtel logo

    Head - Enterprise Network Operations

    AirtelLagos, Nigeria13 September

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Hybrid
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Technical Support Engineer

    Moniepoint Inc. (Form..Lagos, Nigeria13 September

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Qore logo

    Application Administrator (DevOps/SRE)

    QoreLagos, Nigeria13 September

    Qore is the only truly African cloud-native Core Banking Software provider. We are the Qore of the emerging digital financial ecosystem in Africa. Measure and ...

    Onsite
  • Sunrose Consulting logo

    IT Officer

    Sunrose ConsultingLagos, Nigeria13 September

    Sunrose Consulting Limited is a Human Resource Consulting and Training firm committed to providing leading edge HR infrastructure support and exemplary ...

    Onsite
  • The Church of Jesus Christ of Latter-day Saints logo

    GEC Technical Coordinator

    The Church of Jesus C..Lagos, Nigeria12 September

    The Church of Jesus Christ of Latter-day Saints is a worldwide faith of over 16 million members centered on the belief that everyone on earth is a son or ...

    Onsite
  • Intelics Solutions logo

    Manager - IT Operations

    Intelics SolutionsLagos, Nigeria12 September

    Intelics Solutions is Africa’s largest Information Technology Enabled Services company, acquired by Writer Business Services Private Limited, ...

    Onsite
  • Nigerian Chamber of Shipping logo

    IT Admins / Communications (Support)

    Nigerian Chamber of S..Lagos, Nigeria12 September

    The Nigerian Chamber of Shipping was formed in 2002 with the primary objective of ensuring that the domestic shipping industry participates fully in all ...

    Onsite
  • Appzone Limited logo

    Application Administrator

    Appzone LimitedLagos, Nigeria12 September

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Layer3 logo

    Infrastructure Engineer

    Layer3Lagos, Nigeria12 September

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Tropical General Investments (TGI) Group logo

    Internal Communication Officer

    Tropical General Inve..Lagos, Nigeria12 September

    TGI Nigeria Ltd has the mandate to focus on highly competitive & growth intensive sectors: Culinary, Condiments & Other Packaged Foods. The company has ...

    Onsite
  • The Central Securities Clearing System (CSCS) Plc logo

    Senior Information Security Officer

    The Central Securitie..Lagos, Nigeria12 September

    Central Securities Clearing System Plc [CSCS] is Nigeria’s Central Securities Depository (CSD) licensed to carry on the depository, clearing and ...

    Onsite
  • Hope Payment Service Bank logo

    Entry Level IT Officer

    Hope Payment Service ..Lagos, Nigeria12 September

    Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September 2019, Hope PSBank leverages digital ...

    Onsite
  • Bulb Africa logo

    Lead Generation Analyst

    Bulb AfricaLagos, Nigeria12 September

    The Bulb is a platform for African creatives to turn tech ideas into business realities. We run accelerator programs, incubate entrepreneurs and provide ...

    Onsite
  • InterSwitch logo

    Blockchain Engineer

    InterSwitchLagos, Nigeria12 September

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Renmoney logo

    Head of Information Technology

    RenmoneyLagos, Nigeria12 September

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.