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Networking and Tech Support Jobs in Lagos (Page 243)

View Networking and Tech Support jobs in Lagos below.

  • MTN Nigeria logo

    Analyst - CVM Operations

    MTN NigeriaLagos, Nigeria18 March, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Senior Architect - Billing, Charging and VAS

    MTN NigeriaLagos, Nigeria18 March, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Elevation Professionals logo

    ICT Teacher

    Elevation Professiona..Lagos, Nigeria16 March, 2024

    Elevation Professionals is a management consultancy and publishing firm registered with the Corporate Affairs Commission (BN2505228) several years ago to ...

    Onsite
  • Cellulant logo

    Group Head: Platform Engineering

    CellulantLagos, Nigeria16 March, 2024

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - M365

    Tek ExpertsLagos, Nigeria16 March, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • iRecruiters Africa Limited logo

    Team Lead, Core Infrastructure (Information Technology)

    iRecruiters Africa Li..Lagos, Nigeria16 March, 2024

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Microsoft logo

    Technical Program Manager

    MicrosoftLagos, Nigeria15 March, 2024

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • Providus Bank logo

    Database Management Officer

    Providus BankLagos, Nigeria15 March, 2024

    ProvidusBank is an innovative financial institution that offers customised business solutions and advanced products that will not only answer your business and ...

    Onsite
  • Providus Bank logo

    Head, Head, IT Governance and Enterprise Architecture

    Providus BankLagos, Nigeria15 March, 2024

    ProvidusBank is an innovative financial institution that offers customised business solutions and advanced products that will not only answer your business and ...

    Onsite
  • Alfred & Victoria Associates logo

    Network Operations Center (NOC) Engineer

    Alfred & Victoria..Lagos, Nigeria15 March, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Uridium Technologies logo

    Senior / Intermediate Database Administrator

    Uridium TechnologiesLagos, Nigeria15 March, 2024

    Uridium Technologies Limited is an IT Solutions delivery company that was set up and incorporated under the Companies and Allied Matters Act 1990, to bridge ...

    Onsite
  • FiberOne Broadband logo

    Technical Monitoring & Analytical Support Officer

    FiberOne BroadbandLagos, Nigeria15 March, 2024

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • Eat'N'Go Limited logo

    ERP Systems Coordinator/Data Management Strategist

    Eat'N'Go LimitedLagos, Nigeria15 March, 2024

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Kuda Bank logo

    First-Level Support Engineer

    Kuda BankLagos, Nigeria15 March, 2024

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Onsite
  • WTS Energy logo

    IT Manager

    WTS EnergyLagos, Nigeria15 March, 2024

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • United Geophysical (Nigeria) Limited logo

    Network Engineer

    United Geophysical (N..Lagos, Nigeria14 March, 2024

    United Geophysical (Nigeria) Limited began operations in Nigeria during the early 1960's and has since operated in all sedimentary basins in Nigeria. These ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.