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Networking and Tech Support Jobs in Lagos (Page 37)

View Networking and Tech Support jobs in Lagos below.

  • PZ Cussons logo

    Head of Category - Home Care

    PZ CussonsLagos, Nigeria20 September

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • International Energy Services Limited (IESL) logo

    Systems Administrator

    International Energy ..Lagos, Nigeria20 September

    International Energy Services Limited (IESL), established in 1990, is a specialist, multidisciplinary, energy services company that provides integrated, ...

    Onsite
  • IT Horizons Limited logo

    Senior Network Engineer (Networks/Collaborations)

    IT Horizons LimitedLagos, Nigeria19 September

    IT Horizons Ltd is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ...

    Onsite
  • Canonical logo

    Lead Linux Kernel Engineer - Ubuntu

    CanonicalLagos, Nigeria19 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Vesti logo

    IT Support Officer

    VestiLagos, Nigeria19 September

    Vesti is the preferred platform for humans going global. Humans are on the move, but immigration processes, financial services are fragmented and cumbersome. ...

    Onsite
  • Xnet Security Technologies Limited logo

    Control Room Administrative Officer

    Xnet Security Technol..Lagos, Nigeria19 September

    XNet Security Technologies Ltd is an innovative & dynamic company that evolved from a team of dedicated professionals based in Europe and Nigeria. ...

    Onsite
  • Sahara Group logo

    IT Desktop Support Analyst

    Sahara GroupLagos, Nigeria19 September

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • Ericsson logo

    S & R Solution Architect

    EricssonLagos, Abuja, Nigeria19 September

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • Sunlight Resources Limited logo

    IT Support Officer

    Sunlight Resources Li..Lagos, Nigeria19 September

    Sunlight Resources Limited is a Food & Snack Production Company situated at Mushin axis of Nigeria, who has been in business for more 16 years. A business ...

    Onsite
  • InfoWARE logo

    Technical Account Manager

    InfoWARELagos, Nigeria18 September

    To provide our clients with first rate business solutions and back it up with unequalled service and support. Our objective from the onset is to ensure that ...

    Onsite
  • Lington & Bernie Consulting Limited logo

    IT Support Officer

    Lington & Bernie ..Lagos, Nigeria18 September

    Lington & Bernie Consulting Limited was established on October 8, 1999 to provide efficient and qualitative consulting services to the oil and gas ...

    Onsite
  • RS Hunter Limited logo

    IT Specialist

    RS Hunter LimitedLagos, Nigeria18 September

    Established in 2008 with a clear vision "to be the preferred HR Business Partner”, our team has expertise in relevant areas which drives our approach to ...

    Onsite
  • Canonical logo

    Software Engineering Manager, Ubuntu Gaming

    CanonicalLagos, Nigeria18 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Tek Experts logo

    Middleware Engineer (Payments)

    Tek ExpertsLagos, Nigeria18 September

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Hybrid
  • Union Diagnostic and Clinical Services Plc logo

    Medical Officer

    Union Diagnostic and ..Lagos, Ekiti, Ondo, Oyo, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    IT Specialist

    Union Diagnostic and ..Lagos, Edo, Ekiti, Plateau, Nigeria18 September

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.