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Networking and Tech Support Jobs in Lagos (Page 36)

View Networking and Tech Support jobs in Lagos below.

  • Nestoil Plc logo

    IT Help Desk Lead

    Nestoil PlcLagos, Nigeria24 July

    Nestoil Plc was incorporated in Nigeria in 1991 for the provision of Engineering, Procurement and Construction (EPC) services to the energy and oil & gas ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Information Systems & Technology

    IpNX Nigeria LimitedLagos, Nigeria24 July

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Byteworks logo

    Head of Service Management

    ByteworksLagos, Nigeria24 July

    Welcome to Byteworks, a fast growing software and technology company laden with smart and committed young programmers, entrepreneurs, business men/women; ...

    Onsite
  • MTN Nigeria logo

    Manager - Integration

    MTN NigeriaLagos, Nigeria24 July

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Canonical logo

    Linux System Enablement Engineer - RISC-V

    CanonicalLagos, Nigeria24 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Canonical logo

    Engineering Manager - Web

    CanonicalLagos, Nigeria24 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Zetech Oil Services Company logo

    Computer Expert | Operator

    Zetech Oil Services C..Lagos, Nigeria24 July

    Zech Oil and Gas Nigeria Limited is a wholly indigenous company incorporated in 2001. We provide integrated service packages from turnkey onshore/offshore ...

    Onsite
  • Proten logo

    Chief Technology Officer

    ProtenLagos, Nigeria24 July

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite
  • Zest logo

    Database Engineer

    ZestLagos, Nigeria23 July

    Zest is a venture-backed digital therapeutics company focused on advancing equality of opportunities in healthcare. Today, we are harnessing some of the latest ...

    Onsite
  • ADKAN Services logo

    Information Technology Specialist

    ADKAN ServicesLagos, Nigeria23 July

    Adkan Services Nigeria Limited is a wholly indigenous construction company with a bias for undertaking construction projects essentially within Nigeria. The ...

    Onsite
  • CSR-in-Action logo

    Communications & Engagement Officer

    CSR-in-ActionLagos, Nigeria23 July

    CSR-in-Action is a conglomerate of 3 sustainability-focused businesses namely: CSR-in-Action Consulting, College of Sustainable Citizenship & CSR-in-Action ...

    Onsite
  • Vatebra Limited logo

    System & Network Administrator Intern

    Vatebra LimitedLagos, Nigeria23 July

    Vatebra is a leading ICT company in Africa with competency in the delivery of cutting-edge Software Solutions in the Private and Public Sector in Africa. The ...

    Onsite
  • Canonical logo

    Linux Software Engineering Manager - Ubuntu

    CanonicalLagos, Nigeria23 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • PZ Cussons logo

    IT Business Analyst

    PZ CussonsLagos, Nigeria23 July

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • Canonical logo

    OpenStack Engineering Manager

    CanonicalLagos, Nigeria23 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Willers Solutions logo

    NOC Engineer

    Willers SolutionsLagos, Nigeria23 July

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.