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Networking and Tech Support Jobs in Lagos (Page 34)

View Networking and Tech Support jobs in Lagos below.

  • Distritech Distribution Limited logo

    Senior IT Support Executive

    Distritech Distributi..Lagos, Nigeria29 July

    Distritech Distribution has been in System Integration & Business Continuity since 1994. We envisage the right mix of Products, services, People, ...

    Onsite
  • Pruvia Integrated Limited logo

    Public Relations Officer

    Pruvia Integrated Lim..Lagos, Nigeria29 July

    Pruvia integrated limited was conceived in 2006, as regards its incorporation, it is still a relatively young company. it originated in response to providing ...

    Onsite
  • Trustcrow logo

    Head of Engineering

    TrustcrowLagos, Nigeria29 July

    Trustcrow is a Lagos-based fintech company that specializes in a B-to-B digital escrow platform. The company escrows funds between transacting parties until ...

    Onsite
  • Source Microfinance Bank logo

    Technical Support Officer

    Source Microfinance B..Lagos, Nigeria29 July

    At Source Credit, we have our plans to serve you better right at the center of all we do, and our service offerings. We also ensure we give the best customer ...

    Onsite
  • Sophie Michaels Consulting logo

    QA/QC Engineer

    Sophie Michaels Consu..Lagos, Nigeria29 July

    Sophie Michaels Consulting, your trusted partner for comprehensive and strategic HR solutions. At SMC, we believe that people are at the heart of every ...

    Onsite
  • DreamWorks Integrated System Limited logo

    Senior IT Support Executive

    DreamWorks Integrated..Lagos, Nigeria29 July

    To inspire the world with innovative technology,support and services that enrich peoples lives and contribute to a socially responsible, sustainable ...

    Onsite
  • Trading Partner Limited logo

    IT System Administrator

    Trading Partner Limit..Lagos, Nigeria29 July

    Trading Partner Limited is a bridge that connects businesses and facilitates trade deals between companies from different countries worldwide. Using our vast ...

    Onsite
  • Airtel logo

    Technology Compliance Manager

    AirtelLagos, Nigeria29 July

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Hybrid
  • Seven Up Bottling Company logo

    SAP Application Support Specialist (O2C Workstream)

    Seven Up Bottling Com..Lagos, Nigeria29 July

    Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company ...

    Onsite
  • FIRST E&P Limited logo

    Microsoft Platform Analyst

    FIRST E&P LimitedLagos, Nigeria29 July

    FIRST Exploration & Petroleum Development Company Limited (FIRST E&P) is a Nigerian oil and gas company that was established in 2011. It started formal ...

    Onsite
  • Kreateng logo

    IT and E-Business Specialist

    KreatengLagos, Nigeria26 July

    Whether it's web, app, graphics design, training, support or whatever, Kreateng is in the business of delivering ultimate digital experience for you. We ...

    Onsite
  • NNPC logo

    Lead, Solutions Design

    NNPCLagos, Nigeria26 July

    The Nigerian National Petroleum Corporation (NNPC) is the state oil corporation which was established on April 1, 1977. In addition to its exploration ...

    Onsite
  • NNPC logo

    Lead, It Asset Management & Service Support

    NNPCLagos, Nigeria26 July

    The Nigerian National Petroleum Corporation (NNPC) is the state oil corporation which was established on April 1, 1977. In addition to its exploration ...

    Onsite
  • NNPC logo

    Lead, Data Center & Tech Infrastructure

    NNPCLagos, Nigeria26 July

    The Nigerian National Petroleum Corporation (NNPC) is the state oil corporation which was established on April 1, 1977. In addition to its exploration ...

    Onsite
  • Canonical logo

    Lead Linux Kernel Engineer - Ubuntu

    CanonicalLagos, Nigeria26 July

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Ericsson logo

    Gen-E Graduate Engineer

    EricssonLagos, Nigeria26 July

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.