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Networking and Tech Support Jobs in Lagos (Page 33)

View Networking and Tech Support jobs in Lagos below.

  • Pathfinder International logo

    IT Support Assistant and Administrative Staff

    Pathfinder Internatio..Lagos, Nigeria05 September

    Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have ...

    Onsite
  • Canonical logo

    Engineering Manager - Snap Store & Charmhub

    CanonicalLagos, Nigeria05 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • InterSwitch logo

    Lead Technology Architecture – Network & Security

    InterSwitchLagos, Nigeria05 September

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • Renmoney logo

    System Analyst

    RenmoneyLagos, Nigeria05 September

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Hybrid
  • Unified Payment Services Limited logo

    IT Security Risk Officer

    Unified Payment Servi..Lagos, Nigeria05 September

    UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium ...

    Onsite
  • SecureID Limited logo

    Operation and Production Support Analyst

    SecureID LimitedLagos, Nigeria05 September

    SecureID Limited is the first certified smartcard manufacturing plant in sub-Saharan Africa and are capable of manufacturing all kinds of cards including ...

    Onsite
  • Canonical logo

    Rust Engineering Lead - Linux and Open Source

    CanonicalLagos, Nigeria04 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Terawork logo

    Network Engineer

    TeraworkLagos, Nigeria04 September

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • HSSL Systems Integrator logo

    Technical Support Engineer - Lagos

    HSSL Systems Integrat..Lagos, Nigeria04 September

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • HSSL Systems Integrator logo

    IT Procurement Manager

    HSSL Systems Integrat..Lagos, Nigeria04 September

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • Halifield Schools logo

    ICT Teacher

    Halifield SchoolsLagos, Nigeria04 September

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • Netcom Africa logo

    Senior NOC Engineer

    Netcom AfricaLagos, Nigeria04 September

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Netcom Africa logo

    Customer Support Engineer

    Netcom AfricaLagos, Nigeria04 September

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • The Elevation Church logo

    Senior Communications Officer

    The Elevation ChurchLagos, Nigeria04 September

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite
  • Co-Creation Hub (CcHUB) Nigeria logo

    Education Technology Management Trainee

    Co-Creation Hub (CcHU..Lagos, Nigeria04 September

    'CcHUB is Nigeria’s first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative ...

    Onsite
  • Canonical logo

    Microservices Engineer

    CanonicalLagos, Nigeria03 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.