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Networking and Tech Support Jobs in Lagos (Page 68)

View Networking and Tech Support jobs in Lagos below.

  • H. Pierson Associates logo

    Group Head IT & Web Support

    H. Pierson AssociatesLagos, Nigeria14 May

    Our company, H. Pierson Associates, is a boutique consulting firm with over 60 seasoned professionals with varied experiences in both the private and public ...

    Onsite
  • Caleb British International School logo

    Database Administrator

    Caleb British Interna..Lagos, Nigeria14 May

    Caleb British International School (CBIS) is a privately owned, co-educational Day and Boarding Christian School. As part of the Caleb Group of Schools which ...

    Onsite
  • Nextzon Business Services Limited logo

    ICT Officer

    Nextzon Business Serv..Lagos, Nigeria14 May

    NEXTZON Business Services Limited was incorporated on 7th March, 2005 to carry on business as a corporate venturing and management/business advisory ...

    Onsite
  • OnMobile Global Limited logo

    Network Engineer Trainee

    OnMobile Global Limit..Lagos, Nigeria13 May

    OnMobile Global Limited is one of the top companies operating in the telecom value-added services (VAS). It has collaborated with a series of internationally ...

    Onsite
  • Starich Recycling Technology Company Ltd logo

    IT Manager / Supervisor

    Starich Recycling Tec..Lagos, Nigeria13 May

    Starich recycling is one of the leading Chinese companies base in Nigeria we are into collection of waste products, such as scrap PET bottle ...

    Onsite
  • M-KOPA logo

    Head of Technical Products (Strategy) - E-Mobility

    M-KOPALagos, Nigeria13 May

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • Tybitx Services International Limited logo

    I.T Support Engineer

    Tybitx Services Inter..Lagos, Nigeria13 May

    Tybitx Services International Limited (“Tybitx”) provides Human Resource professional services in Transition Management; we are positioned to enable ...

    Onsite
  • M-KOPA logo

    Associate Application Security Engineer

    M-KOPALagos, Nigeria13 May

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Onsite
  • IpNX Nigeria Limited logo

    I.T Infrastructure Lead

    IpNX Nigeria LimitedLagos, Nigeria13 May

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Optimus Bank logo

    Head, System Server Administrator

    Optimus BankLagos, Nigeria13 May

    Optimus Bank is registered under the laws of the Federal Republic of Nigeria and licensed as a National Bank by the Central Bank of Nigeria (CBN). We also ...

    Onsite
  • Optimus Bank logo

    Head, Network Administrator

    Optimus BankLagos, Nigeria13 May

    Optimus Bank is registered under the laws of the Federal Republic of Nigeria and licensed as a National Bank by the Central Bank of Nigeria (CBN). We also ...

    Onsite
  • Flutterwave logo

    Analyst, Switching Ops

    FlutterwaveLagos, Nigeria13 May

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • Infytel Communications logo

    Chief Information Officer

    Infytel Communication..Lagos, Nigeria13 May

    Infytel Communications Ltd. is a leading information technology company that specializes in providing industry-focused solutions integrated with leading-edge ...

    Onsite
  • Food Concepts Plc logo

    IT Officer

    Food Concepts PlcLagos, Nigeria13 May

    Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to ...

    Onsite
  • Netcom Africa logo

    Junior ERP Officer

    Netcom AfricaLagos, Nigeria13 May

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Providus Bank logo

    Head, IT Governance and Enterprise Architecture

    Providus BankLagos, Nigeria13 May

    ProvidusBank is a Personal and Private commercial bank in Nigeria with strength in IT infrastructure and digital channels to support fin-techs and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.