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Networking and Tech Support Jobs in Lagos (Page 75)

View Networking and Tech Support jobs in Lagos below.

  • African Institute of Technology and Innovation (AITI) logo

    Tech Mentors

    African Institute of ..Lagos, Nigeria30 April

    AITI is a leading educational institution founded by seasoned entrepreneurs with over decades of combined experience across diverse industries, including Tech, ...

    Remote
  • IpNX Nigeria Limited logo

    QA / QC Lead, Fiber Operations

    IpNX Nigeria LimitedLagos, Nigeria30 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Africa Prudential Registrars Plc logo

    Head IT

    Africa Prudential Reg..Lagos, Nigeria30 April

    Africa Prudential Registrars Plc ("APR") is a technology-driven Capital Market Investment Mediator [CMIM]. The company was a fully owned subsidiary ...

    Onsite
  • IpNX Nigeria Limited logo

    Team Lead - Network Monitoring Centre

    IpNX Nigeria LimitedLagos, Nigeria30 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Kuda Bank logo

    Intern BI Analyst

    Kuda BankLagos, Nigeria30 April

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Value Edge Management Service Limited logo

    Head of ICT

    Value Edge Management..Lagos, Nigeria30 April

    We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government ...

    Onsite
  • McKinsey & Company logo

    Office IT Solution Advisor

    McKinsey & Compan..Lagos, Nigeria29 April

    McKinsey is a global firm, comprising more than 9,000 consultants and nearly 2,000 research and information professionals. We have offices in more than 60 ...

    Onsite
  • Victory Travels & Tour Limited logo

    I.T Support Officer

    Victory Travels & Tou..Lagos, Nigeria29 April

    Victory Travels and Tours Limited is an IATA-accredited Travel Management Company (TMC). Our close to three decades of requisite industry experience and solid ...

    Onsite
  • Bancor Outsourcing Limited logo

    Network Administrator

    Bancor Outsourcing Li..Lagos, Nigeria29 April

    Bancor was founded in 2018 and is an emerging leader in Manpower Outsourcing, Support Services, Automotive and Allied Industry FZE, Equipment Rental and ...

    Onsite
  • AAA Finance and Investment Company Limited logo

    IT Support Officer

    AAA Finance and Inves..Lagos, Nigeria29 April

    AAA Finance and Investment Company Limited is a fast growing Finance House company established in 2018 and promoted by reputable investors. AA Finance and ...

    Onsite
  • Mkobo Microfinance Bank Limited (Mkobobank) logo

    Chief Technology Officer

    Mkobo Microfinance Ba..Lagos, Nigeria29 April

    MKOBO Microfinance Bank Limited is a fully licensed MFB by the Central Bank of Nigeria (CBN). MKOBO was conceived to help solve consumers’ need for ...

    Hybrid
  • Credit Direct Limited logo

    Enterprise Application Support Analyst

    Credit Direct LimitedLagos, Nigeria29 April

    Credit Direct Limited a leading innovation-driven financial services company based in Lagos, Nigeria with branches spread across the country. We pioneered the ...

    Onsite
  • Management Sciences For Health - MSH logo

    Information Technology (IT) Specialist

    Management Sciences F..Lagos, Nigeria29 April

    MSH, a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing ...

    Onsite
  • Union Diagnostic and Clinical Services Plc logo

    Computer Operator

    Union Diagnostic and ..Lagos, Nigeria27 April

    Union Diagnostic and Clinical Services Plc (UDCS Plc) is a leading indigenous and homegrown company in the medical diagnostics and healthcare sector. With a ...

    Onsite
  • Trusoft Limited logo

    IT Service Manager (ITIL Certified)

    Trusoft LimitedLagos, Nigeria27 April

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Onsite
  • Octo5 Holdings Limited logo

    Full-Stack Developer / Protech Lead

    Octo5 Holdings Limite..Lagos, Nigeria27 April

    Octo5 Holdings Limited formerly known as Legacy Holdings Limited, is one of Nigeria’s pioneer developers of gated communities especially on the Lekki ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.