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Networking and Tech Support Jobs in Lagos (Page 77)

View Networking and Tech Support jobs in Lagos below.

  • MainOne logo

    IT Application Developer

    MainOneLagos, Nigeria24 April

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • DCSL Corporate Services Limited logo

    Corporate Communications Officer

    DCSL Corporate Servic..Lagos, Nigeria24 April

    DCSL Corporate Services Limited is a private limited liability company which provides company secretarial, governance, immigration and training services to ...

    Onsite
  • Workforce Group logo

    Technical & Training Assistant

    Workforce GroupLagos, Nigeria24 April

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • First Bank logo

    Control Officer, Application Review

    First BankLagos, Nigeria24 April

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • SLB logo

    IT Information

    SLBLagos, Nigeria24 April

    Schlumberger is the world’s leading supplier of technology, integrated project management and information solutions to customers working in the oil and ...

    Onsite
  • Jumia Nigeria logo

    Head of Traffic Ops

    Jumia NigeriaLagos, Nigeria24 April

    Jumia is your number one Online Shopping solution in Nigeria. There is an online electronic store where you can purchase all your electronics, as well as ...

    Onsite
  • Compovine Technologies logo

    IT Support Officer

    Compovine Technologie..Lagos, Nigeria23 April

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Compovine Technologies logo

    IT Support Manager

    Compovine Technologie..Lagos, Nigeria23 April

    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of ...

    Onsite
  • Ajoke Group Limited logo

    I.T Support Officer

    Ajoke Group LimitedLagos, Nigeria23 April

    Ajoke Group is a major distribution company and a foremost key player in the supply chain of the FMCG products across the country.Job Description Install, ...

    Onsite
  • PricewaterhouseCoopers (PwC) logo

    Associate Director, Technology Alliances (ERP and CRM)

    PricewaterhouseCooper..Lagos, Nigeria23 April

    PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries ...

    Onsite
  • Kuda Bank logo

    IT Audit Lead

    Kuda BankLagos, Nigeria23 April

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Nicole Sinclair Consulting logo

    Corporate Communications Officer

    Nicole Sinclair Consu..Lagos, Nigeria23 April

    Nicole Sinclair is a dynamic management consulting firm set up to help start-up, small and medium businesses maximize their vision and achieve their highest ...

    Onsite
  • Daytona 247 People's Pharmacy and Supermarket logo

    IT Officer

    Daytona 247 People's ..Lagos, Nigeria23 April

    We are Daytona 247 RX & Supermarket, Africa’s most customer focused neighborhood retail store and pharmacy. We exist for homes in need of quality and ...

    Onsite
  • KPMG logo

    Analyst, Tech. Advisory

    KPMGLagos, Nigeria23 April

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite
  • First Bank logo

    Unit Head, Service Management & End User Support

    First BankLagos, Nigeria23 April

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Service Engineer

    IpNX Nigeria LimitedLagos, Nigeria22 April

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.