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Networking and Tech Support Jobs in Lagos (Page 92)

View Networking and Tech Support jobs in Lagos below.

  • GEN128 Limited logo

    IT Support Officer (Intern)

    GEN128 LimitedLagos, Nigeria20 March

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential.Job ...

    Onsite
  • Erisco Foods Limited logo

    IT / Data Analyst

    Erisco Foods LimitedLagos, Nigeria20 March

    Erisco Foods Limited (formerly Erisco Foods Processing Limited) was incorporated in 2004 as an indigenous manufacturer of foods products in Nigeria. We began ...

    Onsite
  • Simba Group logo

    Network Expansion and Development Officer

    Simba GroupLagos, Enugu, Nigeria20 March

    The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power ...

    Onsite
  • IpNX Nigeria Limited logo

    Head, Technical Operations

    IpNX Nigeria LimitedLagos, Nigeria20 March

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Yassir logo

    Head of Engineering - Super App

    YassirLagos, Nigeria19 March

    Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently ...

    Remote
  • Ericsson logo

    UDM Solution Architect

    EricssonLagos, Nigeria19 March

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • eRecruiter Nigeria logo

    IP Network Engineer

    eRecruiter NigeriaLagos, Nigeria19 March

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • eRecruiter Nigeria logo

    Switch /Billing Network Engineer

    eRecruiter NigeriaLagos, Nigeria19 March

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support

    Tranter IT Infrastruc..Lagos, Nigeria19 March

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Canonical logo

    Engineering Manager

    CanonicalLagos, Nigeria19 March

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Proten logo

    IP Network Engineer

    ProtenLagos, Nigeria19 March

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite
  • Proten logo

    Switch Network Engineer

    ProtenLagos, Nigeria19 March

    Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small ...

    Onsite
  • Kuda Bank logo

    Senior Business Analyst - Process Analysis

    Kuda BankLagos, Nigeria19 March

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Skache Intergrated Services Limited logo

    IT Support Manager

    Skache Intergrated Se..Lagos, Nigeria19 March

    Job Description Our client is seeking a skilled and knowledgeable IT Staff member to join their hotel team. The ideal candidate will be responsible for ...

    Onsite
  • Vendease logo

    Telesales Lead

    VendeaseLagos, Nigeria19 March

    Vendease is a fast-moving consumer goods e-procurement platform for B2B clients in Nigeria, with a mission to ensure hotels & restaurants are free to focus on ...

    Onsite
  • NerdzFactory Company logo

    Communications Lead

    NerdzFactory CompanyLagos, Nigeria19 March

    NerdzFactory is a human capital and technology company that is based out of Lagos. Registered in 2017 but officially commenced operations in January 2018 with ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.