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Networking and Tech Support Jobs in Lagos (Page 94)

View Networking and Tech Support jobs in Lagos below.

  • Uridium Technologies logo

    Senior / Intermediate Database Administrator

    Uridium TechnologiesLagos, Nigeria15 March

    Uridium Technologies Limited is an IT Solutions delivery company that was set up and incorporated under the Companies and Allied Matters Act 1990, to bridge ...

    Onsite
  • FiberOne Broadband logo

    Technical Monitoring & Analytical Support Officer

    FiberOne BroadbandLagos, Nigeria15 March

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Onsite
  • Eat'N'Go Limited logo

    ERP Systems Coordinator/Data Management Strategist

    Eat'N'Go LimitedLagos, Nigeria15 March

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Kuda Bank logo

    First-Level Support Engineer

    Kuda BankLagos, Nigeria15 March

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Onsite
  • WTS Energy logo

    IT Manager

    WTS EnergyLagos, Nigeria15 March

    WTS Energy is the leading Consultant/Manpower Supply company to the international Oil, Gas and Energy industry. We supply Consultants to the Projects and ...

    Onsite
  • United Geophysical (Nigeria) Limited logo

    Network Engineer

    United Geophysical (N..Lagos, Nigeria14 March

    United Geophysical (Nigeria) Limited began operations in Nigeria during the early 1960's and has since operated in all sedimentary basins in Nigeria. These ...

    Onsite
  • Phillips Consulting logo

    FTTH Engineering and Network Optimisation Resource

    Phillips ConsultingLagos, Nigeria14 March

    Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of ...

    Onsite
  • Canonical logo

    Lead Engineer - SaaS

    CanonicalLagos, Nigeria14 March

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Onsite
  • Microsoft logo

    Solution Area Specialists - Azure Infrastructure

    MicrosoftLagos, Nigeria14 March

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite
  • Token Metrics logo

    Head of Design

    Token MetricsLagos, Nigeria13 March

    Token Metrics provides AI-based cryptocurrency ratings and price predictions. Our customers leverage our professional analysts, analytics, and artificial ...

    Hybrid
  • Global Profilers logo

    Resident IT Engineer

    Global ProfilersLagos, Nigeria13 March

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

    Onsite
  • IpNX Nigeria Limited logo

    Graduate Network Support Engineer

    IpNX Nigeria LimitedLagos, Nigeria13 March

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Service Engineer

    IpNX Nigeria LimitedLagos, Nigeria13 March

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Vennote Technologies Limited logo

    Chatbot-RASA Engineer

    Vennote Technologies ..Lagos, Nigeria13 March

    Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products ...

    Remote
  • ADDAS Ultimate Limited logo

    IT Support Officer

    ADDAS Ultimate Limite..Lagos, Nigeria13 March

    ADDAS Ultimate Limited (ADDAS Mall) is a retail brand that offers a world class essential services to customers - (ranging from Groceries, Households and ...

    Onsite
  • ConcreteRose Workforce Solutions logo

    ReactJS Engineer

    ConcreteRose Workforc..Lagos, Nigeria13 March

    A black rose is the ideal candidate. A black rose for this role is a detail-oriented engineer who takes pride in the accuracy of their code while being ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.