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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 17)

View networking and tech support Mid-level jobs below.

  • HSSL Systems Integrator logo

    IT Procurement Manager

    HSSL Systems Integrat..Lagos, Nigeria04 September, 2024

    HSSL Systems Integrator, is an Enterprise Business Communication Services, Technology and Outsourcing Services Company. We combined unparalleled experience, ...

    Onsite
  • Aig-Imoukhuede Foundation logo

    Alumni Relations Team Lead

    Aig-Imoukhuede Founda..Abuja, Nigeria04 September, 2024

    Our combined knowledge and expertise will enable the Africa Initiative for Governance (AIG) to achieve its goals over time. Our founder and principals are ...

    Onsite
  • Halifield Schools logo

    ICT Teacher

    Halifield SchoolsLagos, Nigeria04 September, 2024

    Halifield has broken the barriers that a traditional Nigerian Education placed on learning. With the use of technology, virtual learning environments, a more ...

    Onsite
  • The Elevation Church logo

    Senior Communications Officer

    The Elevation ChurchLagos, Nigeria04 September, 2024

    The Elevation Church has been set up by God to develop its members as witnesses of Christ to the general public while empowering them to not only achieve the ...

    Onsite
  • Golden Oil Industries Limited logo

    IT Incharge

    Golden Oil Industries..Ondo, Nigeria04 September, 2024

    Golden Oil Industries Limited was incorporated in Nigeria on 8th September 1988. Golden Oil Industries Limited has grown into a household name in Nigeria's ...

    Onsite
  • IpNX Nigeria Limited logo

    Core IP Planning and Design Engineer

    IpNX Nigeria LimitedLagos, Nigeria03 September, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Eat'N'Go Limited logo

    Lead Developer

    Eat'N'Go LimitedLagos, Nigeria03 September, 2024

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • PG Consulting limited logo

    IT Infrastructure Executive

    PG Consulting limitedLagos, Nigeria02 September, 2024

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite
  • Ascentech Services Limited logo

    IT Support Executive

    Ascentech Services Li..Ogun, Nigeria02 September, 2024

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Frigoglass logo

    Plant Information Technology Administrator – ICM Plant

    FrigoglassOyo, Nigeria02 September, 2024

    Frigoglass is a strategic partner to beverage brands throughout the world. We are the global leader in the Ice Cold Merchandisers (ICM) market and the ...

    Onsite
  • Eat'N'Go Limited logo

    Network Administrator

    Eat'N'Go LimitedLagos, Nigeria02 September, 2024

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • IITA - International Institute of Tropical Agriculture logo

    Information, Communication and Technology Teacher

    IITA - International ..Oyo, Nigeria30 August, 2024

    The International Institute of Tropical Agriculture (IITA) is one of the world's leading research partners in finding solutions for hunger, malnutrition, and ...

    Onsite
  • IHS Towers logo

    Manager, Global IT Service Desk

    IHS TowersLagos, Nigeria30 August, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Lorgarithm logo

    Real-Time Engineer (Erlang/Elixir/Phoenix)

    LorgarithmLagos, Nigeria29 August, 2024

    Lorgarithm is a global recruitment, and talent Factory located within the hearth of Africa.Position Overview: We are seeking five (5) skilled Real-Time ...

    Onsite
  • InterSwitch logo

    Information System Auditor

    InterSwitchLagos, Nigeria29 August, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • The Central Securities Clearing System (CSCS) Plc logo

    Network Engineer

    The Central Securitie..Lagos, Nigeria28 August, 2024

    Central Securities Clearing System Plc [CSCS] is Nigeria’s Central Securities Depository (CSD) licensed to carry on the depository, clearing and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.