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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 15)

View networking and tech support Mid-level jobs below.

  • MTN Nigeria logo

    Engineer - IP

    MTN NigeriaNigeria16 September, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Engineer - IP.MTN Global Connect

    MTN NigeriaNigeria16 September, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Intelics Solutions logo

    Head, Information Systems & Technology

    Intelics SolutionsLagos, Nigeria14 September, 2024

    Intelics Solutions is Africa’s largest Information Technology Enabled Services company, acquired by Writer Business Services Private Limited, ...

    Onsite
  • Alfred & Victoria Associates logo

    Assistant Head, Academy (IT)

    Alfred & Victoria..Lagos, Nigeria13 September, 2024

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • GVA Partners logo

    Senior SOC Analyst

    GVA PartnersLagos, Nigeria13 September, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • GVA Partners logo

    Application Security Engineer

    GVA PartnersLagos, Nigeria13 September, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • The Wellbeing Foundation Africa (WBFA) logo

    IT Manager

    The Wellbeing Foundat..Lagos, Abuja, Nigeria13 September, 2024

    The Wellbeing Foundation Africa - Founded in 2004, The Wellbeing Foundation Africa (WBFA) was created with the aim of improving health outcomes for women, ...

    Onsite
  • The Central Securities Clearing System (CSCS) Plc logo

    Senior Information Security Officer

    The Central Securitie..Lagos, Nigeria12 September, 2024

    Central Securities Clearing System Plc [CSCS] is Nigeria’s Central Securities Depository (CSD) licensed to carry on the depository, clearing and ...

    Onsite
  • Renmoney logo

    Head of Information Technology

    RenmoneyLagos, Nigeria12 September, 2024

    At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven ...

    Onsite
  • ARTECH 2000 Limited logo

    Odoo Technical Lead and Developer

    ARTECH 2000 LimitedAbuja, Nigeria11 September, 2024

    With over 10 year’s expertise, Artech 2000 provide a broad range of prodigious IT solutions.These services are delivered by a dedicated team of IT ...

    Onsite
  • mDoc Healthcare logo

    Technical Project Manager, Engineering

    mDoc HealthcareLagos, Nigeria11 September, 2024

    We are a Telehealth information and technology firm primarily focused on Sub-Saharan Africa. We work at the intersection of patients and service providers to ...

    Onsite
  • Tek Experts logo

    Core Banking Engineer

    Tek ExpertsLagos, Nigeria11 September, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Global Profilers logo

    Network Operation Center (NOC) Engineer

    Global ProfilersNigeria11 September, 2024

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

    Onsite
  • Kredete logo

    Head of Design

    KredeteLagos, Nigeria10 September, 2024

    Kredete is a personal finance company that's focused on helping everyone in Africa make financial progress. We believe that when it comes to money, everyone ...

    Remote
  • Preston Development Foundation logo

    Corporate Affairs Officer

    Preston Development F..Abuja, Nigeria10 September, 2024

    Purpose The Corporate Affairs Officer, working with the Executive Director (ED) will be responsible for supporting the organization’s fundraising ...

    Onsite
  • Ama-Zuma Group logo

    IT Officer

    Ama-Zuma GroupLagos, Nigeria10 September, 2024

    AMA-ZUMA GROUP is on the mandate to restructure the oil and gas arm of the business and to take full advantage of all available opportunities in the downstream ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.