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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 13)

View networking and tech support Mid-level jobs below.

  • Norrenberger Financial Group logo

    Team Lead, IT

    Norrenberger Financia..Abuja, Nigeria02 June

    Norrenberger is a leading, independent financial services group that provides bespoke financial solutions that add value to our individual and institutional ...

    Onsite
  • Hugo Technologies logo

    Manager, IT Service Management and Performance

    Hugo TechnologiesLagos, Nigeria02 June

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid
  • Fact Base Consulting logo

    Lead, ERP (Enterprise Resource Planning)

    Fact Base ConsultingOgun, Nigeria02 June

    We undertake head-hunting or mass recruitment activities like testing, shortlisting interview and recommendation of different cadres of staff from Management ...

    Onsite
  • University Press PLC logo

    IT Manager

    University Press PLCOyo, Nigeria30 May

    University Press PLC (UPPLC) was founded in 1949 under the name of Oxford University Press Nigeria, and has grown to become one of the oldest, most experienced ...

    Onsite
  • Overland Airways logo

    Head Information Technology

    Overland AirwaysLagos, Nigeria30 May

    Overland Airways was incorporated on September 17‚ 1998. It is an airline registered to operate charter and scheduled flights. The airline ...

    Onsite
  • University Press PLC logo

    IT Manager

    University Press PLCOyo, Nigeria29 May

    University Press PLC (UPPLC) was founded in 1949 under the name of Oxford University Press Nigeria, and has grown to become one of the oldest, most experienced ...

    Onsite
  • Dufil Group logo

    AI Domain Lead

    Dufil GroupLagos, Nigeria29 May

    Over the past 17 years in the Nigerian market, Dufil Group has had a remarkable impact on the Nigerian culinary Landscape. Their Product, Indomie Instant ...

    Onsite
  • Dufil Group logo

    AI Domain Lead

    Dufil GroupNigeria29 May

    Over the past 17 years in the Nigerian market, Dufil Group has had a remarkable impact on the Nigerian culinary Landscape. Their Product, Indomie Instant ...

    Onsite
  • PG Consulting limited logo

    IT Support Services Manager

    PG Consulting limitedKogi, Nigeria28 May

    PG Consulting limited is a business optimization consulting firm that leverages the techniques of business research, cutting edge innovation and scientific ...

    Onsite
  • dLocal logo

    Regional Delivery Implementation Head – MEA/APAC

    dLocalLagos, Nigeria28 May

    dLocal is a technology company and the #1 payments leader with a single solution focused on Latin America and other emerging markets. This role requires a mix ...

    Remote
  • Ericsson logo

    Head of CSS Service Delivery WSA

    EricssonAbuja, Nigeria27 May

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, ...

    Onsite
  • MSI Reproductive Choices logo

    Communications Officer

    MSI Reproductive Choi..Abuja, Nigeria27 May

    MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to ...

    Onsite
  • Federal College of Education (Technical), Keana logo

    Information Officer I

    Federal College of Ed..Nasarawa, Nigeria26 May

    Requirements Candidates should possess a minimum of second-class honours degree in Mass Communication or Media related field with at least 6 years post ...

    Onsite
  • Cedarcrest Hospitals logo

    ICT Manager

    Cedarcrest HospitalsLagos, Nigeria26 May

    Cedarcrest Hospitals / Cedarcrest Orthopaedic Clinics Ltd is a modern specialist medical care centre located in the heart of Abuja, Nigeria’s blossoming ...

    Onsite
  • MTN Nigeria logo

    Manager - Technical Systems Support

    MTN NigeriaLagos, Nigeria26 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MAXUT Consulting Limited logo

    Network & Infrastructure Engineer

    MAXUT Consulting Limi..Lagos, Nigeria26 May

    MAXUT Consulting is a cybersecurity consulting, services and solutions integration company with a focus on the banking and financial services sector. We help ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.