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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 13)

View networking and tech support Mid-level jobs below.

  • JNC International Limited logo

    Technology Manager

    JNC International Lim..Lagos, Nigeria01 October, 2024

    Our overall focus is to provide cost-beneficial medical equipment, services and solutions to the medical industry operators and service providers to develop ...

    Onsite
  • BrainShare Technologies logo

    Core Network Engineer

    BrainShare Technologi..Lagos, Nigeria30 September, 2024

    We are Brainshare! A company specialized in Network and IT Services, have taken this challenge by providing services which include High Availability, High ...

    Onsite
  • Tangerine Life logo

    Head, Information Technology

    Tangerine LifeLagos, Nigeria30 September, 2024

    Founded in 2004, Tangerine Life is the leading corporate weight-management program that directly rewards employees for losing weight and for maintaining a ...

    Onsite
  • Code for Africa logo

    Deputy Chief Technology Officer

    Code for AfricaNigeria28 September, 2024

    Achieving Open Data and Open Government on a continental level is a mammoth task. Code for Africa is therefore deliberately designed as a vehicle for ...

    Remote
  • FMR AGENCY logo

    Chief Technology Officer

    FMR AGENCYLagos, Nigeria27 September, 2024

    At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly ...

    Onsite
  • GVA Partners logo

    Application Security Engineer

    GVA PartnersLagos, Nigeria27 September, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Green Africa logo

    Senior Manager IT

    Green AfricaLagos, Nigeria26 September, 2024

    Green Africa is a Lagos-based airline with a mission to be the quality airline that will better connect people and resources in Nigeria, and further, open up ...

    Onsite
  • Cyber Dome logo

    L2 -Security Architect

    Cyber DomeRivers, Nigeria26 September, 2024

    Completely and exclusively focused on cyber security, CyberDome offers a full-service solution portfolio to meet all your security needs: Products, Audits, ...

    Onsite
  • iRecruiters Africa Limited logo

    Public Relations & Communications Lead

    iRecruiters Africa Li..Lagos, Nigeria24 September, 2024

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Hybrid
  • George Houston Resources Limited logo

    IT Manager

    George Houston Resour..Lagos, Nigeria24 September, 2024

    George Houston Resources Limited (GHR) assists organizations to achieve their corporate visions and objectives through integrated, strategic and ...

    Onsite
  • Thomson Reuters logo

    Nigeria Chief Correspondent, Reuters

    Thomson ReutersLagos, Abuja, Nigeria24 September, 2024

    Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals We combine industry expertise with innovative ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Director, IT Audit

    Moniepoint Inc. (Form..Lagos, Nigeria24 September, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Sunfi Technology Limited logo

    Senior Product Engineer II - Frontend Tech Lead

    Sunfi Technology Limi..Lagos, Nigeria23 September, 2024

    SunFi is an energy financial technology platform that connects people who want solar energy access to payment plans that match their needs. We work with ...

    Onsite
  • Trustlub Fluid Resources Limited logo

    IT Advisor

    Trustlub Fluid Resour..Ogun, Nigeria20 September, 2024

    Trustlub Fluid Resources Limited is an indigenous company that engages in the production and distribution of Trustlub brand of lubricants, supply of fuels, ...

    Onsite
  • The People Practice logo

    Head of Information Technology

    The People PracticeLagos, Nigeria20 September, 2024

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • Mkobo Microfinance Bank Limited (Mkobobank) logo

    Engineering Lead

    Mkobo Microfinance Ba..Lagos, Nigeria20 September, 2024

    MKOBO Microfinance Bank Limited is a fully licensed MFB by the Central Bank of Nigeria (CBN). MKOBO was conceived to help solve consumers’ need for ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.