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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 11)

View networking and tech support Mid-level jobs below.

  • Hobark International Limited (HIL) logo

    IM&T Operations Supervisor

    Hobark International ..Rivers, Nigeria14 October, 2024

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite
  • AMO Farm Sieberer Hatchery Limited logo

    Information Technology Manager

    AMO Farm Sieberer Hat..Lagos, Nigeria14 October, 2024

    Amo Farm Sieberer Hatchery Limited has a Vision to be the market leader in the Day Old Chicks market; through exceptional quality products and services that ...

    Onsite
  • Human Capital Partners (HCP) logo

    Head of IT Management

    Human Capital Partner..Lagos, Nigeria12 October, 2024

    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human ...

    Onsite
  • Eta-Zuma Group W/A Limited logo

    Head, Document Management System

    Eta-Zuma Group W/A Li..Abuja, Nigeria11 October, 2024

    Eta-Zuma Group is a company of 8 separate companies with exploration licenses covering diverse solid minerals like iron ore, gold, tantalite, coal, ...

    Onsite
  • Eta-Zuma Group W/A Limited logo

    Head of IT

    Eta-Zuma Group W/A Li..Abuja, Nigeria11 October, 2024

    Eta-Zuma Group is a company of 8 separate companies with exploration licenses covering diverse solid minerals like iron ore, gold, tantalite, coal, ...

    Onsite
  • Deimos logo

    Principal Site Reliability Engineer

    DeimosLagos, Nigeria11 October, 2024

    Deimos is a Cloud-native Developer and Security Operations technology services company. We help companies of all sizes adopt the Cloud for improved service ...

    Onsite
  • NewGlobe logo

    Manager, IT Operations

    NewGlobeRivers, Nigeria11 October, 2024

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Lorache Consulting Limited logo

    Senior ICT Officer

    Lorache Consulting Li..Lagos, Nigeria10 October, 2024

    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & ...

    Onsite
  • Flutterwave logo

    Senior Engineer, Infrastructure Security

    FlutterwaveLagos, Nigeria10 October, 2024

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Hybrid
  • Sunfi Technology Limited logo

    Senior Product Engineer II - Frontend Tech Lead

    Sunfi Technology Limi..Lagos, Nigeria10 October, 2024

    SunFi is an energy financial technology platform that connects people who want solar energy access to payment plans that match their needs. We work with ...

    Onsite
  • International Rescue Committee (IRC) logo

    Senior IT Manager

    International Rescue ..Borno, Nigeria07 October, 2024

    The International Rescue Committee (IRC) is a global humanitarian aid, relief and development nongovernmental organization. Founded in 1933 at the request of ...

    Onsite
  • International Rescue Committee (IRC) logo

    IT Manager

    International Rescue ..Zamfara, Nigeria07 October, 2024

    The International Rescue Committee (IRC) is a global humanitarian aid, relief and development nongovernmental organization. Founded in 1933 at the request of ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Senior IT Officer

    Bosak Microfinance Ba..Lagos, Nigeria07 October, 2024

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • NANA Girls and Women Empowerment Initiative logo

    Communication Officer

    NANA Girls and Women ..Sokoto, Nigeria07 October, 2024

    Nana started as a community based initiative in Yauri Emirate in 2008 to improve student academic performance in secondary schools by supporting teachers to ...

    Onsite
  • InterSwitch logo

    Network Engineer

    InterSwitchLagos, Nigeria07 October, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Engineering Manager

    Moniepoint Inc. (Form..Lagos, Nigeria05 October, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.