datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 11)

View networking and tech support Mid-level jobs below.

  • Givanas Group of Companies logo

    Group IT Manager

    Givanas Group of Comp..Lagos, Nigeria02 December, 2024

    Givanas Group of Companies is specialized in manufacturing and distributing Fast Moving Consumer Goods such as Milk, tea, canned sea food, bath soap and a lot ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Director, IT Audit

    Moniepoint Inc. (Form..Lagos, Nigeria29 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Onafriq logo

    Solution Architect

    OnafriqLagos, Nigeria29 November, 2024

    Onafriq is an omnichannel network of networks, making borders matter less by providing our partners with a single pathway to unlock the full power of ...

    Hybrid
  • Mshel Homes Ltd logo

    IT Support Officer

    Mshel Homes LtdAbuja, Nigeria28 November, 2024

    Mshel Homes Limited is an independent Real Estate Company located in Abuja, Nigeria. Simply put; we partner with You to get your dream home. Make all the right ...

    Onsite
  • Personal Trust Microfinance Bank logo

    E-Business Officer

    Personal Trust Microf..Lagos, Nigeria27 November, 2024

    Personal Trust Microfinance Bank is a microfinance bank operating in Lagos, Nigeria. The Bank was licensed by the Central Bank of Nigeria to operate as a state ...

    Onsite
  • The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) logo

    IT Manager

    The Henry M. Jackson ..Abuja, Nigeria27 November, 2024

    The Henry M. Jackson Foundation for the Advancement of Military Medicine is a global nonprofit organization created by Congress in 1983 to assist in ...

    Onsite
  • Scruples Resources logo

    IT Consultant

    Scruples ResourcesLagos, Nigeria26 November, 2024

    Consultancy Services, Resource Development, Skill Acquisition and provision of Human Resource for all sectors of the Nigerian economy.Main Functions Provide ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Mobile Architect

    Moniepoint Inc. (Form..Lagos, Nigeria26 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote
  • Gtext Group logo

    Head of IT

    Gtext GroupLagos, Nigeria26 November, 2024

    Gtext Group is a leading digital marketing agency in Nigeria with speciality in Mobile, Email and Social Media Marketing. With our experience of over 9 years, ...

    Onsite
  • Aig-Imoukhuede Foundation logo

    Alumni Relations Team Lead

    Aig-Imoukhuede Founda..Lagos, Nigeria25 November, 2024

    Our combined knowledge and expertise will enable the Africa Initiative for Governance (AIG) to achieve its goals over time. Our founder and principals are ...

    Onsite
  • Deloitte logo

    System Administrator

    DeloitteLagos, Nigeria22 November, 2024

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Deloitte logo

    System Administrator

    DeloitteLagos, Nigeria22 November, 2024

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • MTN Nigeria logo

    Senior Manager - IT Engineering

    MTN NigeriaLagos, Nigeria22 November, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Trustcrow logo

    Head of Engineering

    TrustcrowLagos, Nigeria21 November, 2024

    Trustcrow is a Lagos-based fintech company that specializes in a B-to-B digital escrow platform. The company escrows funds between transacting parties until ...

    Onsite
  • HR-EX Consulting logo

    IT Analyst

    HR-EX ConsultingLagos, Nigeria21 November, 2024

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • Eat'N'Go Limited logo

    Assistant IT Manager (Infrastructure)

    Eat'N'Go LimitedLagos, Nigeria20 November, 2024

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.