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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 12)

View networking and tech support Mid-level jobs below.

  • Deloitte logo

    Information Security Officer

    DeloitteAbuja, Nigeria20 November, 2024

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • InterSwitch logo

    Network Engineer

    InterSwitchLagos, Nigeria20 November, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Hybrid
  • iMMAP logo

    Information Management Officer

    iMMAPAbuja, Nigeria20 November, 2024

    iMMAP’s approach to work is simple and targeted: go where the need is greatest. We focus on integrated solutions across all sectors to reach our mission ...

    Onsite
  • Vantegral Consulting logo

    IT Audit

    Vantegral ConsultingLagos, Nigeria20 November, 2024

    We are Vantegral Consulting. Our sole aim is to offer value to clients and businesses. With an array of services ranging from recruitment outsourcing, ...

    Onsite
  • First Bank logo

    Team Lead CRM Administration

    First BankLagos, Nigeria20 November, 2024

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 ...

    Onsite
  • Cavista logo

    Senior Linux System Engineer

    CavistaLagos, Nigeria20 November, 2024

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • Enov8 Solutions Limited logo

    Head of Technology

    Enov8 Solutions Limit..Lagos, Nigeria19 November, 2024

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • Letshego MFB logo

    Operations Manager

    Letshego MFBLagos, Nigeria19 November, 2024

    Letshego MFB formerly FBN microfinance bank, incorporated in March 2008 and duly licenced by the Central Bank of Nigeria under the BOFIA (Banks and Other ...

    Onsite
  • The People Practice logo

    Head of Information Technology

    The People PracticeLagos, Nigeria19 November, 2024

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • Ibadan Electricity Distribution Company (IBEDC) Plc logo

    Lead, GIS

    Ibadan Electricity Di..Oyo, Nigeria18 November, 2024

    Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone(Oyo, ...

    Onsite
  • BrainShare Technologies logo

    Core Network Engineer

    BrainShare Technologi..Lagos, Nigeria15 November, 2024

    We are Brainshare! A company specialized in Network and IT Services, have taken this challenge by providing services which include High Availability, High ...

    Onsite
  • UN Women logo

    ICT Associate SB3

    UN WomenLagos, Nigeria15 November, 2024

    In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. In doing so, UN ...

    Onsite
  • Tanta Innovative Limited logo

    Engineering Lead

    Tanta Innovative Limi..Nigeria14 November, 2024

    Tanta Innovative delivers expert solutions tailored to your unique needs. With unbeatable quality, unmatched pricing, and guaranteed on-time delivery, we ...

    Remote
  • Tanta Innovative Limited logo

    Chief Technology Officer

    Tanta Innovative Limi..Nigeria14 November, 2024

    Tanta Innovative delivers expert solutions tailored to your unique needs. With unbeatable quality, unmatched pricing, and guaranteed on-time delivery, we ...

    Remote
  • Dangote logo

    SAP CoE - HXM (SAP HCM and SuccessFactors) Lead

    DangoteLagos, Nigeria14 November, 2024

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Head of Technology Operations

    Moniepoint Inc. (Form..Lagos, Nigeria13 November, 2024

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.