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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 12)

View networking and tech support Mid-level jobs below.

  • Don Quester Consulting Limited logo

    IT Head

    Don Quester Consultin..Lagos, Nigeria22 January

    Don Quester Consulting specializes in Human Capital Development Services, management Consulting Organization. We offer bespoke- interventions focused on ...

    Onsite
  • Tek Experts logo

    Senior IT System Administrator

    Tek ExpertsLagos, Nigeria22 January

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • NewGlobe logo

    Manager, IT Operations

    NewGlobeJigawa, Nigeria21 January

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • Golden Oil Industries Limited logo

    IT Manager

    Golden Oil Industries..Kano, Ogun, Ondo, Nigeria21 January

    Golden Oil Industries Limited was incorporated in Nigeria on 8th September 1988. Golden Oil Industries Limited has grown into a household name in Nigeria's ...

    Onsite
  • Alfred & Victoria Associates logo

    Core Network Engineer

    Alfred & Victoria..Lagos, Nigeria20 January

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • AB Microfinance Bank logo

    Lead Information Security / Data Protection Officer

    AB Microfinance BankLagos, Nigeria20 January

    AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small ...

    Onsite
  • Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS) logo

    IT Manager

    Excellence Community ..Akwa Ibom, Nigeria20 January

    Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS) is a leading indigenous non-profit organization dedicated to improving access to qualitative ...

    Onsite
  • Smart Partners logo

    Head Retail Commercial – Roaming, IDD, A2P and P2P

    Smart PartnersLagos, Nigeria18 January

    Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University ...

    Onsite
  • Airtel logo

    Business Support Engineer

    AirtelLagos, Nigeria17 January

    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, ...

    Onsite
  • Workforce Group logo

    Group IT Lead

    Workforce GroupLagos, Nigeria17 January

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Dozzy Group logo

    ICT Manager

    Dozzy GroupAnambra, Nigeria17 January

    Dozzy Oil & Gas Limited is an Indigenous company with core business activity in the downstream petroleum products marketing and distribution which involves ...

    Onsite
  • DRASA (Dr. Ameyo Stella Adadevoh) Health Trust logo

    Corporate Communications Officer

    DRASA (Dr. Ameyo Stel..Abuja, Nigeria16 January

    Dr. Ameyo Stella Adadevoh (DRASA) Health Trust is a public health nonprofit organization working to keep people healthy and safe. From education and outreach ...

    Onsite
  • LEAD Enterprise Support Company Limited logo

    Head of Technical

    LEAD Enterprise Suppo..Lagos, Nigeria16 January

    LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are ...

    Onsite
  • Oxygen X logo

    Site Reliability Manager

    Oxygen XLagos, Nigeria16 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Oxygen X logo

    Frontend Engineering Manager

    Oxygen XLagos, Nigeria16 January

    Oxygen X Finance Company Limited Plc is a credit company backed by one of Africa’s largest Banking Groups, with a goal to build Africa’s largest consumer ...

    Hybrid
  • Sundry Markets Limited logo

    Information Systems (IS) Auditor

    Sundry Markets Limite..Rivers, Nigeria16 January

    Marketsquare is Nigeria’s emerging grocery retail chain - a place where Nigerians can go to find their trusted brands of groceries at the best prices. ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.