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Networking and Tech Support Jobs in Nigeria (Page 11)

  • Oilserv Limited logo

    IT Auditor

    Oilserv LimitedRivers, Nigeria11 February

    Oilserv Limited is a leading provider of integrated engineering, procurement, construction, installation & commissioning (EPCIC) services and complementary ...

    Onsite
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria11 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • NIIT logo

    ICT Career Counsellor

    NIITLagos, Nigeria11 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • NIIT logo

    ICT Instructor

    NIITLagos, Nigeria11 February

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Godfrey Okoye University logo

    Public Relations Officer

    Godfrey Okoye Univers..Enugu, Nigeria11 February

    Godfrey Okoye University (GO University) is a licensed private university located in Enugu State, Nigeria. We produce graduates who are outstanding in ...

    Onsite
  • Olam Nigeria Limited logo

    IT Admin - Kaduna

    Olam Nigeria LimitedKaduna, Nigeria11 February

    Olam International was established in 1989 with 1 product in 1 country, trading cashew from Nigeria into India. Today we are a leading agri-business operating ...

    Onsite
  • Coleman Technical Industries Limited logo

    ICT Officer

    Coleman Technical Ind..Ogun, Nigeria11 February

    Coleman Technical Industries Limited ("Coleman") was incorporated on the 1st of July, 1975. The Company was founded on the principles of developing ...

    Onsite
  • Deloitte logo

    ICT Manager, Clinical and ERP Applications

    DeloitteAbuja, Nigeria11 February

    Akintola Williams Deloitte is the Deloitte Touche Tohmatsu Limited (DTTL) member firm in Nigeria and the oldest indigenous professional services firm in ...

    Onsite
  • Husk Power Systems logo

    GIS Analyst

    Husk Power SystemsAbuja, Nigeria11 February

    Husk is one of the world’s leading distributed utilities. Founded in 2008, the company provides reliable power to rural communities and businesses, entirely ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Core Network Engineer

    Procept Associates Pr..Lagos, Nigeria11 February

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Team Lead, Networks & Communication

    Procept Associates Pr..Lagos, Nigeria11 February

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • Ascentech Services Limited logo

    Field Support Engineer - Onsite Technical Assistance

    Ascentech Services Li..Lagos, Nigeria10 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Ascentech Services Limited logo

    Engineer, Inshop Technical Support

    Ascentech Services Li..Lagos, Nigeria10 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Mosra Enerji Limited logo

    IT Support Officer

    Mosra Enerji LimitedAbuja, Nigeria10 February

    Mosra Enerji Limited (formally known as Dalkiranlar Enerji Limited) has been a market leader in energy transmission and distribution in Nigeria since 2010. In ...

    Onsite
  • Ascentech Services Limited logo

    Senior Manager - IT Infra Management

    Ascentech Services Li..Lagos, Nigeria10 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • LEAM Consulting Limited logo

    Computer Operator

    LEAM Consulting Limit..Oyo, Nigeria10 February

    …as a foremost consulting firm which stands out in areas of professionalism. We have a proven track record delivering excellent services to individuals and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.