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Networking and Tech Support Jobs in Nigeria (Page 13)

  • Aspom Travel Agency logo

    IT Officer

    Aspom Travel AgencyLagos, Nigeria01 November

    Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in ...

    Onsite
  • Infytel Communications logo

    Chief Technology Officer (CTO)

    Infytel Communication..Lagos, Nigeria31 October

    Infytel Communications Ltd. is a leading information technology company that specializes in providing industry-focused solutions integrated with leading-edge ...

    Onsite
  • African Industries Group (AIG) logo

    Computer Engineer

    African Industries Gr..Abuja, Nigeria31 October

    African Industries Group (AIG) is a diversified global conglomerate with a legacy of 51 years of business excellence and sustainable growth. It is ...

    Onsite
  • Ascentech Services Limited logo

    IT Security Officer

    Ascentech Services Li..Lagos, Nigeria31 October

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • CWAY Foods and Beverages Nigeria logo

    IT Specialist

    CWAY Foods and Bevera..Abuja, Nigeria31 October

    CWAY Group is a multinational company specialized in the production & whole-sale supply of treated water, water dispensers, soft drinks, foods & ...

    Onsite
  • NEM Insurance PLC logo

    ICT

    NEM Insurance PLCLagos, Nigeria31 October

    NEM INSURANCE PLC started insurances business in Nigeria in 1948 through the agency of Edward Turner & Co. It became a Nigerian branch of NEM General ...

    Onsite
  • Rainoil Limited logo

    CCTV Engineer

    Rainoil LimitedLagos, Nigeria31 October

    Rainoil Limited is a leading downstream oil marketing company; primary products which include (PMS), Diesel (AGO) and Kerosene (DPK). Rainoil Limited was ...

    Onsite
  • BrandCo Nigeria Limited logo

    I.T Manager

    BrandCo Nigeria Limit..Lagos, Nigeria31 October

    BrandCo's core focus is to identify high-street brands that appeal to the urban African consumer and offer these through world class retail experiences. We ...

    Onsite
  • KyDAL Office Point logo

    Computer Engineer

    KyDAL Office PointOyo, Nigeria31 October

    KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. Job Summary ...

    Onsite
  • Carbon Nigeria logo

    Senior Cloud Infrastructure Engineer

    Carbon NigeriaLagos, Nigeria30 October

    We empower individuals with access to credit, simple payments solutions, high-yield investment opportunities and easy-to-use tools for personal financial ...

    Hybrid
  • Northwest Petroleum & Gas Company Limited logo

    IT Support Officer

    Northwest Petroleum &..Lagos, Nigeria30 October

    Every big achievement starts with a vision. The vision behind Northwest Petroleum & Gas Company Limited is about a team with passion and commitment, whose ...

    Onsite
  • PZ Cussons logo

    IT Business Analyst

    PZ CussonsLagos, Nigeria30 October

    PZ Cussons Nigeria Plc is part of a multinational consumer goods business, PZ Cussons Plc. We manufacture and distribute some of the best loved brands in ...

    Onsite
  • MTN Nigeria logo

    Manager - Power Operations East, Network

    MTN NigeriaRivers, Nigeria30 October

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Senior Lead - Technology Audit.Internal Audit and Fraud Management

    MTN NigeriaLagos, Nigeria30 October

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • House of God Fellowship logo

    Church IT Specialist

    House of God Fellowsh..Lagos, Nigeria30 October

    If you want to serve God sincerely and become a transformed believer desiring to live the rest of your life righteously, then you are welcome to the House of ...

    Onsite
  • Proxynet Communications Limited logo

    Educator(Coding | Robotics | ICT Teacher)

    Proxynet Communicatio..Lagos, Nigeria30 October

    Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.