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Networking and Tech Support Jobs in Nigeria (Page 43)

  • Canonical logo

    Senior Site Reliability / Gitops Engineer

    CanonicalLagos, Nigeria09 September

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • NewGlobe logo

    Director, Technology, Partnerships Launch (Bilingual French & English)

    NewGlobeLagos, Nigeria09 September

    NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society. With a ...

    Onsite
  • NIIT logo

    Networking Faculty

    NIITLagos, Nigeria09 September

    NIIT is a leading Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The company which was set up in 1981, ...

    Onsite
  • Dangote logo

    IT Analytics and Reporting Engineer (Power BI)

    DangoteLagos, Nigeria09 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Compliance and Testing Engineer

    DangoteLagos, Nigeria09 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Server Operations Engineer (Azure, Hybrid AD)

    DangoteLagos, Nigeria09 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    Network Operations Engineer

    DangoteLagos, Nigeria09 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Support Engineer (CCNP & CompTIA A+)

    DangoteLagos, Nigeria09 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Helpdesk Engineer (ITIL, ITSM Certified)

    DangoteLagos, Nigeria09 September

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Sahara Group logo

    Bowser Operator

    Sahara GroupLagos, Nigeria07 September

    Sahara Group is a leading privately owned Power, Energy, Gas and Infrastructure Conglomerate established in 1996 with operating companies active in the ...

    Onsite
  • Sigma Consult logo

    Team Lead - Network Monitoring Centre (NMC)

    Sigma ConsultLagos, Nigeria07 September

    Sigma Consult is a key player in business consulting and advisory services within Nigeria with focus on the healthcare industry. We bridge gaps between inputs ...

    Onsite
  • ConcreteRose Workforce Solutions logo

    NodeJS Engineer

    ConcreteRose Workforc..Other, Nigeria07 September

    Must-Haves (Non-negotiables):  Bachelor’s degree (or equivalent experience) in computer science, software development, engineering Proven ...

    Remote
  • Marriott International, Inc. logo

    Systems Operator

    Marriott Internationa..Lagos, Nigeria07 September

    Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported ...

    Onsite
  • OptiHuman Consulting Limited logo

    Head, Corporate Communications

    OptiHuman Consulting ..Lagos, Nigeria07 September

    OptiHuman Consulting Ltd is an HR consulting company that provides targeted recruitment, manpower planning, HR department set-up, policies development and ...

    Onsite
  • GEN128 Limited logo

    UX/UI Design Officer

    GEN128 LimitedLagos, Nigeria06 September

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential.Job ...

    Onsite
  • LOPTERRA logo

    Communication Officer

    LOPTERRAAbuja, Nigeria06 September

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.