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Networking and Tech Support Jobs in Nigeria (Page 43)

  • Amaiden Energy Nigeria logo

    Controls Coordinator / Administrator II

    Amaiden Energy Nigeri..Lagos, Nigeria03 February

    Amaiden Energy Nigeria Limited(formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and ...

    Onsite
  • Reliable Steel & Plastic Ind. Ltd. logo

    IT Coordinator

    Reliable Steel & Plas..Anambra, Nigeria03 February

    Reliable Plastic was incorporated on April 28th, 1998. We have been committed to providing the best quality products to our customers since its inception. ...

    Onsite
  • 9 Payment Service Bank logo

    Lead, IT Infrastructure

    9 Payment Service Ban..Lagos, Nigeria01 February

    9 Payment Service Bank (9PSB) is your one-stop fully digital bank. Take off the limits, transact with your phone number, NUBAN or QR, whatever works for you. ...

    Onsite
  • Reliable Steel & Plastic Ind. Ltd. logo

    IT Coordinator

    Reliable Steel & Plas..Anambra, Nigeria01 February

    Reliable Plastic was incorporated on April 28th, 1998. We have been committed to providing the best quality products to our customers since its inception. ...

    Onsite
  • Arravo Global Services logo

    Hosting and Modern Infrastructure Operation Support

    Arravo Global Service..Rivers, Nigeria01 February

    Established in 2008 as Business Connexion ICT Services Nig Ltd by Business Connexion PTY (BCX), a South African based information and communications technology ...

    Onsite
  • Arravo Global Services logo

    Business Application & Database Support Services

    Arravo Global Service..Lagos, Nigeria01 February

    Established in 2008 as Business Connexion ICT Services Nig Ltd by Business Connexion PTY (BCX), a South African based information and communications technology ...

    Onsite
  • Tilden Development Limited logo

    Head of Information Technology

    Tilden Development Li..Lagos, Nigeria01 February

    Tilden Development Limited is a development company that specializes in innovative residential hospitality and commercial developments in Lagos. Our aim is to ...

    Onsite
  • Total Data Limited logo

    Lead Generation Specialist

    Total Data LimitedLagos, Nigeria01 February

    TDL is a well established full service Internet provider. We offer the best managed dedicated server solutions available combined with unbeatable support and ...

    Onsite
  • Venerer Talent logo

    Head of Brands and Communication

    Venerer TalentLagos, Nigeria31 January

    Venerer Talent is a talent acquisition firm with expert headhunters who are fully into the business of researching, headhunting and attracting the best fit for ...

    Onsite
  • Ethnos Cyber Limited logo

    Head Infrastructure / Asset Coordinator

    Ethnos Cyber LimitedLagos, Nigeria31 January

    Ethnos Cyber Limited, As the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and ...

    Onsite
  • Ibadan Electricity Distribution Company (IBEDC) Plc logo

    Business Applications Support Administrator

    Ibadan Electricity Di..Oyo, Nigeria31 January

    Ibadan Electricity Distribution Company (IBEDC) Plc - Headquartered in Ibadan is responsible for electricity distribution within the south western zone(Oyo, ...

    Onsite
  • Cornfield Group logo

    Senior Application Support Engineer

    Cornfield GroupLagos, Nigeria31 January

    From its modest start in Lagos, Nigeria, Cornfield Group has grown into one of the leading and best managed conglomerates in Nigeria particularly and West ...

    Onsite
  • IHS Towers logo

    Manager, Regional NOC

    IHS TowersLagos, Nigeria31 January

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Netcom Africa logo

    IT System Administrator

    Netcom AfricaLagos, Nigeria31 January

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • GUS Consulting logo

    IT Support Assistant

    GUS ConsultingLagos, Nigeria31 January

    GUS Consulting Ltd is a dynamic provider of value-adding services to the oil & gas, energy & maritime industries. Over the years, our service delivery ...

    Onsite
  • Neveah Limited logo

    ICT Officer

    Neveah LimitedOgun, Nigeria31 January

    Neveah Limited is a leading commodities trading company essentially dealing in the export of solid minerals and agricultural products. The company was ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.