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Networking and Tech Support Jobs in Nigeria (Page 8)

  • Credit Direct Limited logo

    Database & Application Support Engineer

    Credit Direct LimitedLagos, Nigeria22 July

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    Site Reliability Engineer

    Credit Direct LimitedLagos, Nigeria22 July

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Credit Direct Limited logo

    IT Governance Analyst

    Credit Direct LimitedLagos, Nigeria22 July

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • The People Practice logo

    Communication Analyst

    The People PracticeLagos, Nigeria22 July

    The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access ...

    Onsite
  • TAG Energy Nigeria Limited logo

    IT Support

    TAG Energy Nigeria Li..Lagos, Nigeria22 July

    TAG Energy Nigeria Limited is an integrated service company offering a comprehensive range of oilfield products and support services in the Nigerian Oil and ...

    Onsite
  • The Place logo

    IT Officer - Abuja

    The PlaceAbuja, Nigeria22 July

    The Smackers Limited started operations in 2006 with her flagship trademark The Place Restaurant on Isaac John GRA, Ikeja Lagos. Over the last decade we have ...

    Onsite
  • Layer3 logo

    Infrastructure Engineer

    Layer3Abuja, Nigeria21 July

    Layer3 is a network and enterprise solutions provider. We combine our knowledge of world-class technology solutions, in addition to our partnership with some ...

    Onsite
  • Nigerian Women’s Trust Fund (WF) logo

    ICT (Graphic Designer) Consultant

    Nigerian Women’..Abuja, Nigeria21 July

    The Nigerian Women’s Trust Fund (WF) was created in 2011 to increase the representation of women in Nigerian governance at all levels and address the ...

    Remote
  • Unified Payment Services Limited logo

    Head, IT Operations

    Unified Payment Servi..Lagos, Nigeria21 July

    Job Identification: 537 Job Description Provide overall leadership, control and decision-making and take responsibility for the IT Infrastructure (DC, CCT, ...

    Onsite
  • Unified Payment Services Limited logo

    Lead, Reporting & Regulatory Compliance

    Unified Payment Servi..Lagos, Nigeria21 July

    Job Identification: 538 Job Description This purpose of this role will be to: Manage capacity and manage Services contract Delivery Quality Assurance, ...

    Onsite
  • Oyo State New Towns and Cities Development Authority (OYNTCDA) logo

    Information Communication and Technology Officer

    Oyo State New Towns a..Oyo, Nigeria21 July

    The Oyo State New Towns and Cities Development Authority (OYNTCDA) is leading the transformation of Oyo State’s urban landscape. Our mission is to create ...

    Onsite
  • Equinix Nigeria logo

    Applications System Engineer

    Equinix NigeriaLagos, Nigeria21 July

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Equinix Nigeria logo

    Access Network Planning Engineer

    Equinix NigeriaLagos, Nigeria21 July

    Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform ...

    Onsite
  • Rainoil Limited logo

    Team Lead Helpdesk

    Rainoil LimitedLagos, Nigeria21 July

    Rainoil Limited is a leading downstream oil marketing company; primary products which include (PMS), Diesel (AGO) and Kerosene (DPK). Rainoil Limited was ...

    Onsite
  • Duplo logo

    Information Security Manager

    DuploLagos, Nigeria21 July

    Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple ...

    Hybrid
  • Hugo Technologies logo

    Manager, IT Service Management and Performance

    Hugo TechnologiesLagos, Nigeria19 July

    As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.