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Networking and Tech Support Jobs in Nigeria (Page 87)

  • Tranter IT Infrastructure Services Limited logo

    IT End User Support - Abia

    Tranter IT Infrastruc..Abia, Nigeria28 June

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Catholic Relief Services (CRS) logo

    ICT Officer - Readvertised

    Catholic Relief Servi..Borno, Nigeria28 June

    Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. ...

    Onsite
  • Tangerine Life logo

    IT Security Analyst

    Tangerine LifeLagos, Nigeria27 June

    Founded in 2004, Tangerine Life is the leading corporate weight-management program that directly rewards employees for losing weight and for maintaining a ...

    Onsite
  • Softnet Limited logo

    Admin/Tech Support NYSC

    Softnet LimitedAbuja, Nigeria27 June

    Softnet limited is one of the leading process automation company based in Abuja Nigeria, Our vision is to automate all processes for Government, Corporate and ...

    Onsite
  • Tranter IT Infrastructure Services Limited logo

    IT End User Support

    Tranter IT Infrastruc..Abuja, Nigeria27 June

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • AfriHealth Ltd logo

    Physician

    AfriHealth LtdLagos, Nigeria27 June

    We are a technology-driven healthcare company, with an aim: to ensure easy access to quality and affordable healthcare solutions by everyone in Africa.Job ...

    Onsite
  • Netcom Africa logo

    IT Support Engineer

    Netcom AfricaLagos, Nigeria27 June

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Ibis logo

    IT Administrator

    IbisLagos, Nigeria27 June

    Ibis is an international hotel company, owned by a holding company of hotels AccorHotels approximately three times the size, that is listed on the Paris Stock ...

    Onsite
  • Afconrecruit Limited logo

    Hardware Engineer

    Afconrecruit LimitedAbuja, Nigeria27 June

    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees. Key ...

    Onsite
  • Afconrecruit Limited logo

    Lead Systems Engineer

    Afconrecruit LimitedAbuja, Nigeria27 June

    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees. Key ...

    Onsite
  • Afconrecruit Limited logo

    Technical Support Specialist

    Afconrecruit LimitedAbuja, Nigeria27 June

    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees. Key ...

    Onsite
  • Silver Valley International College logo

    Computer Science Teacher

    Silver Valley Interna..Kogi, Nigeria27 June

    Silver Valley International College (SVIC) Kabba is an arm of Silver Valley International Schools. The dream to start a school in Kabba, Kogi State came to ...

    Onsite
  • MTN Nigeria logo

    Senior Architect - Billing, Charging and VAS

    MTN NigeriaLagos, Nigeria27 June

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Canonical logo

    Systems Integrations Engineering Manager

    CanonicalLagos, Nigeria26 June

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote
  • Lily Hospitals Limited logo

    Health Information Management Officer

    Lily Hospitals Limite..Delta, Nigeria26 June

    Lily Hospitals is a multi-specialty private hospital. We offer world-class services in key areas of healthcare including fertility treatment, cardiology, ...

    Onsite
  • Canonical logo

    Performance Engineer - Open Source

    CanonicalLagos, Nigeria26 June

    We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular ...

    Remote

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.