datatrota
Signup Login
Home Jobs Blog

Onsite Networking and Tech Support Jobs in Nigeria (Page 6)

View Onsite networking and tech support jobs below.

  • Kursi Investment Limited logo

    Communications Officer

    Kursi Investment Limi..Abuja, Nigeria17 February

    Kursi Group, is a Nigerian-based Mining, Mineral processing and trading company. The company was incorporated in 2005 and has since grown to become one of ...

    Onsite
  • Kursi Investment Limited logo

    IT Officer

    Kursi Investment Limi..Abuja, Nigeria17 February

    Kursi Group, is a Nigerian-based Mining, Mineral processing and trading company. The company was incorporated in 2005 and has since grown to become one of ...

    Onsite
  • ZOA International logo

    Communications Intern Officer

    ZOA InternationalBorno, Nigeria17 February

    ZOA is an international relief and recovery organization supporting vulnerable people affected by violent conflicts and natural disasters in fragile states, by ...

    Onsite
  • Nestle Foods logo

    Information Technology Coordinator

    Nestle FoodsOgun, Nigeria17 February

    Nestlé S.A. is a Swiss multinational food and beverage company headquartered in Vevey, Switzerland. It is the largest food company in the world ...

    Onsite
  • LOPTERRA logo

    Communications Officer

    LOPTERRAAbuja, Nigeria17 February

    Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that ...

    Onsite
  • Electronic PayPlus Limited logo

    Control Room Officer

    Electronic PayPlus Li..Lagos, Nigeria17 February

    Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in ...

    Onsite
  • Netcom Africa logo

    Network Engineer (Access Network)

    Netcom AfricaLagos, Nigeria17 February

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Achieving Health Nigeria Initiative (AHNi) logo

    IT Specialist

    Achieving Health Nige..Anambra, Nigeria17 February

    Achieving Health Nigeria Initiative (AHNi) is an indigenous non-­â€Âprofit affiliate organization of Family Health International (FHI ...

    Onsite
  • TravelTube logo

    Recurring / Lead Role

    TravelTubeLagos, Nigeria17 February

    At TravelTube we understand that to travel is to live and much of who we are is where we have been. We believe in the power of discovery. That’s why ...

    Onsite
  • Netcom Africa logo

    Systems Administrator / Cloud Operations Specialist

    Netcom AfricaLagos, Nigeria17 February

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Moniepoint Inc. logo

    IT Support Officer (Lagos)

    Moniepoint Inc.Lagos, Nigeria17 February

    Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all ...

    Onsite
  • Work Dey HR Services logo

    TV Studio Support Officer

    Work Dey HR ServicesAbuja, Nigeria17 February

    Work Dey HR Services is a human resources consulting company Job Summary The ideal candidate will be hands-on, technically skilled, and able to ensure smooth ...

    Onsite
  • Blowfish Hotel logo

    IT Support Officer

    Blowfish HotelLagos, Nigeria16 February

    In the heart of Victoria Island, The Blowfish Hotel introduces the world to you. A showcase of forward-thinking and bold design. One of the decidedly-modern ...

    Onsite
  • Transsion Holdings logo

    Scene Experience Officer

    Transsion HoldingsLagos, Nigeria16 February

    TRANSSION HOLDINGS, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, ...

    Onsite
  • Premier Hub Innovation Center logo

    IT Associate

    Premier Hub Innovatio..Lagos, Nigeria16 February

    Premier Hub Innovation Center exists to fast-track innovation and enterprise in Nigeria by creating an enabling environment and empowering youths who are ...

    Onsite
  • Cobranet Limited logo

    Service Delivery Officer

    Cobranet LimitedLagos, Nigeria16 February

    Cobranet Limited was incorporated in 2003 and began its operations to provide the Nigerian Market with a reliable Internet Service and meet the requirements of ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.