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Networking and Tech Support Jobs in Nigeria (Page 117)

View Networking and Tech Support jobs below.

  • ParallelScore logo

    Product Engineer

    ParallelScoreLagos, Nigeria10 May

    Parallel Score is a product development firm that develops data and user-centric solutions by leveraging designs, engineering, and innovative thinking. We are ...

    Onsite
  • Tecnotree Corporation logo

    Solution Architect (Telecom BSS)

    Tecnotree CorporationLagos, Nigeria10 May

    Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the ...

    Onsite
  • Thomas Edin Limited logo

    System Analyst

    Thomas Edin LimitedNigeria10 May

    Thomas Edin Limited is a multinational technological and digitalizing testing, inspection and certification company in NigeriaRequirements ...

    Onsite
  • Zindziswa Concept Limited logo

    Tracking Analyst (Male)

    Zindziswa Concept Lim..Lagos, Nigeria09 May

    Zindziswa Concept Limited is into Hauling & Logistics, Marketing & Supply, Fleet Management, Mobile Convenience Services, Waste Management & Real ...

    Onsite
  • ABNL Limited logo

    Database Administrator I - Information Technology I

    ABNL LimitedLagos, Nigeria09 May

    ABNL Ltd. was incorporated in 1992, as an Oil and Gas servicing company, with a vision to provide professional engineering and technical services to the Oil ...

    Onsite
  • Global Profilers logo

    Network Operations Centre (NOC) Engineer (Expatriate)

    Global ProfilersLagos, Nigeria09 May

    GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in ...

    Onsite
  • erpSOFTapp logo

    Intern Technical Analyst

    erpSOFTappLagos, Nigeria09 May

    We are a team of experienced Business and IT professionals with experience in implementing large scale enterprise systems with global companies. We have ...

    Onsite
  • Tecnotree Corporation logo

    L1 / L2 Technical Support Engineers

    Tecnotree CorporationLagos, Nigeria09 May

    Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the ...

    Onsite
  • DigiFame logo

    Head of Engineering

    DigiFameLagos, Nigeria09 May

    DigiFame Is a digital Marketing and recruitment agency, focused on delivering top-notch consultancy servicesDescription  You are also responsible for ...

    Onsite
  • Cellulant logo

    Principal: IT / IS Audit

    CellulantLagos, Nigeria09 May

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Stresert Services Limited logo

    IT Manager

    Stresert Services Lim..Abuja, Nigeria09 May

    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated ...

    Onsite
  • KPMG logo

    Platform Lead (Africa)

    KPMGLagos, Nigeria09 May

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite
  • Credit Direct Limited logo

    Enterprise Application Support Analyst

    Credit Direct LimitedLagos, Nigeria09 May

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Cavista logo

    Windows System Engineer

    CavistaLagos, Nigeria08 May

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • Beginner Base logo

    Technical Staff (IT Proficient)

    Beginner BaseLagos, Nigeria08 May

    The Beginner Base is a marketplace consultancy that helps small and growing businesses increase sales and improve their customer experience. We offer bespoke ...

    Onsite
  • Bond Chemist Limited logo

    IT Manager

    Bond Chemist LimitedOyo, Nigeria08 May

    Bond Chemist Limited was initially set up as a retail outlet for Pharmaceutical Products in 1976 by our visionary leader Asiwaju Theophilus Adebowale Omotosho. ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.