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Networking and Tech Support Jobs in Nigeria (Page 167)

View Networking and Tech Support jobs below.

  • IpNX Nigeria Limited logo

    Team Lead, Network and Monitoring Centre (NOC)

    IpNX Nigeria LimitedLagos, Nigeria25 March, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • InterSwitch logo

    Lead, Application Implementation

    InterSwitchLagos, Nigeria25 March, 2024

    Interswitch Limited is an integrated payment and transaction processing company that provides technology integration, advisory services, transaction processing ...

    Onsite
  • Dufil Group logo

    IT Architecture Officer

    Dufil GroupLagos, Nigeria25 March, 2024

    Over the past 17 years in the Nigerian market, Dufil Group has had a remarkable impact on the Nigerian culinary Landscape. Their Product, Indomie Instant ...

    Onsite
  • Dufil Group logo

    AI/ML Engineer

    Dufil GroupLagos, Nigeria25 March, 2024

    Over the past 17 years in the Nigerian market, Dufil Group has had a remarkable impact on the Nigerian culinary Landscape. Their Product, Indomie Instant ...

    Onsite
  • MEBS Global Nigeria logo

    IT Advisor - Systems Administration

    MEBS Global NigeriaAbuja, Nigeria25 March, 2024

    MEBS Global provides a variety of in-country support and local assistance as well as cargo transportation and logistics management services with primary focus ...

    Onsite
  • InfoHob logo

    Network Engineer

    InfoHobLagos, Nigeria23 March, 2024

    InfoHob is an Information Technology company in AbujaJob Summary The Network Engineer specializes in designing, implementing and integrating IP networks and ...

    Onsite
  • Canonical logo

    Engineering Manager- Ceph & Distributed Storage

    CanonicalLagos, Nigeria23 March, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Onsite
  • CrossBoundary logo

    Lead Engineer, Data Analytics

    CrossBoundaryLagos, Nigeria23 March, 2024

    CrossBoundary provides investment and economic development advisory services in frontier markets and conflict zones. CrossBoundary’s team draws on a wide ...

    Onsite
  • FiberOne Broadband logo

    Core Network Engineer

    FiberOne BroadbandLagos, Nigeria23 March, 2024

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Hybrid
  • M-KOPA logo

    Associate Information Security Engineer

    M-KOPALagos, Nigeria23 March, 2024

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Firmus Advisory logo

    IT Officer

    Firmus AdvisoryLagos, Nigeria22 March, 2024

    FIRMUS ADVISORY is a one-stop shop for business compliance, market research and trade development services. Leveraging on a well-trained professional team, ...

    Onsite
  • Lonadek logo

    Application Engineer

    LonadekLagos, Nigeria22 March, 2024

    Lonadek is a firm of Consultants with a passion and desire to implement and develop Local Content in a manner that adds value to all stakeholders. Our goal is ...

    Onsite
  • IHS Towers logo

    Analyst, IT Asset & Service Management

    IHS TowersLagos, Nigeria22 March, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Canonical logo

    Systems Integrations Engineering Manager

    CanonicalLagos, Nigeria22 March, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Onsite
  • Canonical logo

    Billing System Engineering Manager

    CanonicalLagos, Nigeria22 March, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Onsite
  • Honda Motor Company Limited logo

    Public Relations Supervisor

    Honda Motor Company L..Ogun, Nigeria22 March, 2024

    Honda - An Automobile company in Nigeria was founded in July 1979 in South-West Region as a sister company to Japanese company, to assist in business of ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.