datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Nigeria (Page 171)

View Networking and Tech Support jobs below.

  • Canonical logo

    Cloud Support Engineer

    CanonicalLagos, Nigeria19 March, 2024

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Ginos Ventures Limited logo

    IT Support Engineer

    Ginos Ventures Limite..Lagos, Nigeria18 March, 2024

    As an Indigenous distributor of medical consumables and devices across Africa, we provide solutions to all problems of procurement, distribution and supply of ...

    Onsite
  • Wellness Health Management Services logo

    Female Support Personnel

    Wellness Health Manag..Lagos, Nigeria18 March, 2024

      Wellness Healthcare Group is a foremost national Health Maintenance Organization (HMO) established to positively revolutionize healthcare financing and ...

    Onsite
  • Awacash Microfinance Bank logo

    IT Specialist / E-Business Manager (Cyber Security)

    Awacash Microfinance ..Lagos, Nigeria18 March, 2024

    AWACASH MFB Limited is a microfinance Bank licensed by the Central Bank of Nigeria to provide banking services for persons in the lower tier of the economy. ...

    Onsite
  • Ferscoat International Academy logo

    ICT Teacher

    Ferscoat Internationa..Lagos, Nigeria18 March, 2024

    Our Mission is to meet the middle-level manpower development needs of the Oil and Gas sector in Nigeria and the West African sub-region; in line with industry ...

    Onsite
  • eHealth Systems Africa logo

    EOC IT / Admin Coordinator

    eHealth Systems Afric..Kano, Kebbi, Sokoto, Zamfara, Nigeria18 March, 2024

    eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. We have developed ...

    Onsite
  • MTN Nigeria logo

    Analyst - CVM Operations

    MTN NigeriaLagos, Nigeria18 March, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Rivers State University of Science and Technology logo

    Public Relation Officer

    Rivers State Universi..Rivers, Nigeria18 March, 2024

    The Rivers State University of Science and Technology (RSUST) Port Harcourt was established in October, 1980 from the Rivers State College of Science and ...

    Onsite
  • MTN Nigeria logo

    Senior Architect - Billing, Charging and VAS

    MTN NigeriaLagos, Nigeria18 March, 2024

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Palladium Group logo

    State Strategic Information Associate, Niger State

    Palladium GroupNiger, Nigeria18 March, 2024

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • Palladium Group logo

    State Strategic Information Associate, Oyo

    Palladium GroupOyo, Nigeria18 March, 2024

    Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic ...

    Onsite
  • Elevation Professionals logo

    ICT Teacher

    Elevation Professiona..Lagos, Nigeria16 March, 2024

    Elevation Professionals is a management consultancy and publishing firm registered with the Corporate Affairs Commission (BN2505228) several years ago to ...

    Onsite
  • Cellulant logo

    Group Head: Platform Engineering

    CellulantLagos, Nigeria16 March, 2024

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • Tek Experts logo

    Technical Support Engineer - M365

    Tek ExpertsLagos, Nigeria16 March, 2024

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • iRecruiters Africa Limited logo

    Team Lead, Core Infrastructure (Information Technology)

    iRecruiters Africa Li..Lagos, Nigeria16 March, 2024

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Microsoft logo

    Technical Program Manager

    MicrosoftLagos, Nigeria15 March, 2024

    Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.