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Networking and Tech Support Jobs in Abuja (Page 25)

View Networking and Tech Support jobs in Abuja below.

  • Darl Cloud-Soft Ltd logo

    Event Coverage Partner

    Darl Cloud-Soft LtdAbuja, Nigeria04 January, 2024

    We are a leading information technology solutions provider in the world with extensive experience in virtually all sectors of the economy. Our aim to all ...

    Onsite
  • IHS Towers logo

    Manager, NOC

    IHS TowersAbuja, Nigeria02 January, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Widows and Orphans Empowerment Organization (WEWE) logo

    Senior Communication Officer

    Widows and Orphans Em..Abuja, Nigeria01 January, 2024

    Widows and Orphans Empowerment Organization (WEWE) is a Nigerian Non Governmental Organization (NGO). WEWE's goal is to empower communities to access health ...

    Onsite
  • Mutual Trust Microfinance Bank logo

    Chief Information Technology Officer

    Mutual Trust Microfin..Abuja, Nigeria26 December, 2023

    Mutual Trust Microfinance Bank was re-strategized in 2016. We specialize in payroll loans & time-bound deposits. We are a future-oriented hybrid agency. We ...

    Onsite
  • The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) logo

    Communications Officer - WRP Nigeria

    The Henry M. Jackson ..Abuja, Nigeria23 December, 2023

    The Henry M. Jackson Foundation for the Advancement of Military Medicine is a global nonprofit organization created by Congress in 1983 to assist in ...

    Onsite
  • UNICEF logo

    Information Management Officer

    UNICEFAbuja, Nigeria20 December, 2023

    UNICEF contributes to the achievement of the Millennium Development Goals in Nigeria with a mandate to advocate for the protection of children’s rights, ...

    Onsite
  • United Nations High Commissioner for Refugees (UNHCR) logo

    Associate IT Service Delivery Management Officer

    United Nations High C..Abuja, Nigeria20 December, 2023

    UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to ...

    Onsite
  • Medecins Sans Frontieres logo

    Information Communication Technology Specialist

    Medecins Sans Frontie..Abuja, Nigeria19 December, 2023

    Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to ...

    Onsite
  • Olumawu School logo

    Computer Science Teacher

    Olumawu SchoolAbuja, Nigeria15 December, 2023

    The dream to establish a Senior Secondary School, Olumawu College began to be realised early in 2009, to begin as a Co-Educational Day School on the current ...

    Onsite
  • Mshel Homes Ltd logo

    ICT Manager

    Mshel Homes LtdAbuja, Nigeria14 December, 2023

    Since the establishment of MSHEL HOMES LIMITED, we have bridged the gap in addressing the need of owning a house in Nigeria, by delivering apartments of good ...

    Onsite
  • Next Basket logo

    Deputy CTO

    Next BasketAbuja, Nigeria14 December, 2023

    Next Basket is a company that develops and offers a SaaS e-commerce platform through which online stores are created. The main directorates in the structure ...

    Onsite
  • Norrenberger Financial Group logo

    NYSC Intern - IT Control

    Norrenberger Financia..Abuja, Nigeria13 December, 2023

    Nörrenberger is an Integrated Financial Services Group (Licensed by the Central Bank of Nigeria (CBN) and the Securities & Exchange Commission ...

    Onsite
  • iRecruiters Africa Limited logo

    IT Auditor

    iRecruiters Africa Li..Abuja, Nigeria12 December, 2023

    iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s ...

    Onsite
  • Multi-Net Group logo

    Public Relations Officer (PRO)

    Multi-Net GroupAbuja, Nigeria07 December, 2023

    Multi-net Group Limited (an ISO certified company), is a leading investment holding based in Abuja, Nigeria. With over 30 years high-level experience and ...

    Onsite
  • Field Intelligence logo

    Support Lead

    Field IntelligenceAbuja, Nigeria06 December, 2023

    Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on ...

    Onsite
  • Julius Berger logo

    IT System Administrator

    Julius BergerAbuja, Nigeria06 December, 2023

    Julius Berger Nigeria Plc (Julius Berger) is a leading construction company offering integrated solutions and related services. Julius Berger specializes in ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.