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Networking and Tech Support Jobs in Lagos (Page 104)

View Networking and Tech Support jobs in Lagos below.

  • FiberOne Broadband logo

    Core Network Engineer

    FiberOne BroadbandLagos, Nigeria23 March

    Fiber means better, faster Internet Our Home fiber (FTTH) service offers you the fastest home internet at a cheap rate. Enjoy a whole new way of connecting to ...

    Hybrid
  • M-KOPA logo

    Associate Information Security Engineer

    M-KOPALagos, Nigeria23 March

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Firmus Advisory logo

    IT Officer

    Firmus AdvisoryLagos, Nigeria22 March

    FIRMUS ADVISORY is a one-stop shop for business compliance, market research and trade development services. Leveraging on a well-trained professional team, ...

    Onsite
  • Lonadek logo

    Application Engineer

    LonadekLagos, Nigeria22 March

    Lonadek is a firm of Consultants with a passion and desire to implement and develop Local Content in a manner that adds value to all stakeholders. Our goal is ...

    Onsite
  • IHS Towers logo

    Analyst, IT Asset & Service Management

    IHS TowersLagos, Nigeria22 March

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Canonical logo

    Systems Integrations Engineering Manager

    CanonicalLagos, Nigeria22 March

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Onsite
  • Canonical logo

    Billing System Engineering Manager

    CanonicalLagos, Nigeria22 March

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Onsite
  • MainOne logo

    Cloud Infrastructure & Data Protection Engineer

    MainOneLagos, Nigeria21 March

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Busy Mind Consult logo

    System Network Engineer

    Busy Mind ConsultLagos, Nigeria21 March

    Responsibilities Work closely within IT Team & ISP to understand and comply with Network architectural standards. Must be able to train, monitor, & ...

    Onsite
  • KyDAL Office Point logo

    Trainee Hardware / Computer Engineer

    KyDAL Office PointLagos, Nigeria21 March

    KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. We offer ...

    Onsite
  • Smart Partners logo

    Head of I.T

    Smart PartnersLagos, Nigeria21 March

    Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University ...

    Onsite
  • Alfred & Victoria Associates logo

    Support Engineer

    Alfred & Victoria..Lagos, Nigeria21 March

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • Sustainability Professionals Institute of Nigeria (SPIN) logo

    Communications Officer

    Sustainability Profes..Lagos, Nigeria21 March

    The Sustainability Professionals Institute of Nigeria (SPIN) is a non-profit organisation established in August 2019 to redefine and improve the practice and ...

    Onsite
  • E-Terra Technologies Limited logo

    IT Support / Technical Officer

    E-Terra Technologies ..Lagos, Nigeria21 March

    E-Terra Technologies Limited is the first indigenous electronic waste recycling company in Nigeria. Our area of specialty is the eco-friendly management of ...

    Onsite
  • Dufil Group logo

    AI Design Lead

    Dufil GroupLagos, Nigeria21 March

    Over the past 17 years in the Nigerian market, Dufil Group has had a remarkable impact on the Nigerian culinary Landscape. Their Product, Indomie Instant ...

    Onsite
  • Dufil Group logo

    Systems Engineer

    Dufil GroupLagos, Nigeria21 March

    Over the past 17 years in the Nigerian market, Dufil Group has had a remarkable impact on the Nigerian culinary Landscape. Their Product, Indomie Instant ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.