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Networking and Tech Support Jobs in Lagos (Page 102)

View Networking and Tech Support jobs in Lagos below.

  • AIICO Insurance logo

    System Control Officer

    AIICO InsuranceLagos, Nigeria28 February

    AIICO Insurance Plc. commenced operations in 1963, and became a public liability company in 1989. In 1990, we got listed on the Nigerian Stock Exchange. AIICO ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Support Engineer

    IpNX Nigeria LimitedLagos, Nigeria28 February

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Tezza Business Solutions Ltd logo

    SAP ABAP Consultant

    Tezza Business Soluti..Lagos, Nigeria28 February

    Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through ...

    Onsite
  • IpNX Nigeria Limited logo

    Network Engineer

    IpNX Nigeria LimitedLagos, Nigeria28 February

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • BrainShare Technologies logo

    Network Engineer

    BrainShare Technologi..Lagos, Nigeria28 February

    We are Brainshare! A company specialized in Network and IT Services, have taken this challenge by providing services which include High Availability, High ...

    Onsite
  • The People Practice logo

    Junior Communications Officer

    The People PracticeLagos, Nigeria27 February

    The People Practice is a People, Culture and Tech-focused HR solutions company which helps startups and small businesses scale, and accelerate impact by ...

    Onsite
  • Ferscoat International Academy logo

    ICT Teacher

    Ferscoat Internationa..Lagos, Nigeria27 February

    Our Mission is to meet the middle-level manpower development needs of the Oil and Gas sector in Nigeria and the West African sub-region; in line with industry ...

    Onsite
  • Talenture logo

    Head Innovation

    TalentureLagos, Nigeria27 February

    Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of ...

    Onsite
  • Talenture logo

    Application Support (In House Support)

    TalentureLagos, Nigeria27 February

    Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of ...

    Onsite
  • Sambus Geospatial Nigeria Limited logo

    Geospatial Information System Training Officer

    Sambus Geospatial Nig..Lagos, Nigeria27 February

    Sambus Geospatial Nigeria is the Country Office of Sambus Geospatial. Sambus Geospatial is a geospatial intelligence company that integrates technologies and ...

    Onsite
  • Women Reform Organization logo

    Volunteer Website Developer / IT Support

    Women Reform Organiza..Lagos, Nigeria27 February

    We are a Pan-African, Humanitarian Organization with the social corporate responsibility of creating awareness, enlightenment, and regenerating the giant ...

    Remote
  • Bell Oil & Gas logo

    Senior IT Officer

    Bell Oil & GasLagos, Nigeria27 February

    Bell Oil & Gas was incorporated in January 2002 and has experienced unprecedented growth in the Nigerian oil industry. The company is an independent oil ...

    Onsite
  • IpNX Nigeria Limited logo

    Service Fulfilment Engineer - Lagos

    IpNX Nigeria LimitedLagos, Nigeria27 February

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Save The Children logo

    Information Technology (IT) Officer

    Save The ChildrenLagos, Nigeria27 February

    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a ...

    Onsite
  • IpNX Nigeria Limited logo

    Team Lead - Network Monitoring Centre - Lagos

    IpNX Nigeria LimitedLagos, Nigeria27 February

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Western Development Company Limited (WDCL) logo

    Information Technology / Computer Engineer

    Western Development C..Lagos, Nigeria26 February

    Western Development Company Limited (WDCL) is an independent limited liability company, established in Nigeria for over 13 years ago. WDCL is the sole ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.