datatrota
Signup Login
Home Jobs Blog

Networking and Tech Support Jobs in Lagos (Page 106)

View Networking and Tech Support jobs in Lagos below.

  • Zinox Media Limited logo

    AI Engineer

    Zinox Media LimitedLagos, Nigeria19 February

    Zinox Media Limited is an IT consultancy company with an initial focus on website design,development and IT outsourcing. We offer a sturdy edge in your ...

    Onsite
  • Gradelyng logo

    Tech Lead

    GradelyngLagos, Nigeria19 February

    Gradely is Nigeria’s first truly personalized learning platform that empowers educators and parents to make a difference in their ward’s learning ...

    Onsite
  • Brisktrade Offshore logo

    IT Support Officer

    Brisktrade OffshoreLagos, Nigeria19 February

    Brisktrade Offshore is a leading indigenous company established to provide technical solutions to the Nigerian Oil & Gas, Marine, Energy, and Manufacturing ...

    Onsite
  • Internet Solutions logo

    Network Support Engineer

    Internet SolutionsLagos, Nigeria19 February

    Internet Solutions Nigeria Limited (ISN) is a leading connectivity provider serving a diverse client base in various sectors in Nigeria. Since inception in ...

    Hybrid
  • Opticom Finance Limited logo

    IT Support Officer

    Opticom Finance Limit..Lagos, Nigeria19 February

    Opticom Finance Limited is a Non-Bank Financial Company operating since 1998. We are licensed and permitted by the Central Bank of Nigeria to offer a wide ...

    Onsite
  • Alfred & Victoria Associates logo

    IT Manager

    Alfred & Victoria..Lagos, Nigeria17 February

    Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high ...

    Onsite
  • M-KOPA logo

    Application Security Engineer

    M-KOPALagos, Nigeria17 February

    M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our ...

    Remote
  • Ama-Zuma Group logo

    Network Operating Officer

    Ama-Zuma GroupLagos, Nigeria16 February

    AMA-ZUMA GROUP is on the mandate to restructure the oil and gas arm of the business and to take full advantage of all available opportunities in the downstream ...

    Onsite
  • Leatherback logo

    Application Support Engineer

    LeatherbackLagos, Nigeria16 February

    We are Leatherback, and we provide a single access point that empowers individuals and businesses to be truly global. We do this by building best-in-class ...

    Hybrid
  • EMEL logo

    IT Manager

    EMELLagos, Nigeria16 February

    The Emel Group is one of Nigeria's leading business conglomerates with a major presence across diverse sectors including Consumer Products, Corporate Services ...

    Onsite
  • Workforce Group logo

    Chief Technology Officer (CTO)

    Workforce GroupLagos, Nigeria16 February

    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce ...

    Onsite
  • Cavista logo

    Senior Linux System Engineer

    CavistaLagos, Nigeria15 February

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • BT Technologies Limited (BTT) logo

    Fiber Technician

    BT Technologies Limit..Lagos, Nigeria15 February

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

    Onsite
  • Ascentech Services Limited logo

    I.T & Internal Sales Support Personnel

    Ascentech Services Li..Lagos, Nigeria15 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • GVA Partners logo

    IT Service Delivery Manager

    GVA PartnersLagos, Nigeria15 February

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Coollink.ng logo

    Senior Information Technology Manager

    Coollink.ngLagos, Nigeria15 February

    Coollink Limited (member of Steam Broadcasting and Communications, Ltd, part of the AIM Group Holding Company) is a Nigerian Systems Integrator with its ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.