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Networking and Tech Support Jobs in Lagos (Page 109)

View Networking and Tech Support jobs in Lagos below.

  • MTN Nigeria logo

    Manager - IP Security Operations

    MTN NigeriaLagos, Nigeria09 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • GEN128 Limited logo

    IT Support Officer

    GEN128 LimitedLagos, Nigeria09 February

    GN128 develops, maintains and sells application software and related services, our mission and values are to help our clients realize their full potential.Job ...

    Onsite
  • MTN Nigeria logo

    Manager - Operations and Performance

    MTN NigeriaLagos, Nigeria09 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Analyst - Service Assurance Lifestyle and VAS

    MTN NigeriaLagos, Nigeria09 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Manager - Operations and Performance

    MTN NigeriaLagos, Nigeria09 February

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • HRM & Logistics Support Services logo

    ICT and Admin Officer

    HRM & Logistics Suppo..Lagos, Nigeria08 February

    HRM & Logistics Support Services is into Human Development, HRM General Support, Consulting, Fleet and Logistics Support, Trainings, ISO consultant, etc.Job ...

    Onsite
  • Tropic Dreams logo

    Technical Support Staff

    Tropic DreamsLagos, Nigeria08 February

    Tropic Dreams is a full-service digital transformation agency based in Lagos, Nigeria. We are passionate about helping businesses undergo a digital revolution ...

    Remote
  • Ascentech Services Limited logo

    IT Administrator

    Ascentech Services Li..Lagos, Nigeria08 February

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Elevation Professionals logo

    ICT Teacher

    Elevation Professiona..Lagos, Nigeria08 February

    Elevation Professionals is a management consultancy and publishing firm registered with the Corporate Affairs Commission (BN2505228) several years ago to ...

    Onsite
  • Flutterwave logo

    Integration Engineer, NG

    FlutterwaveLagos, Nigeria08 February

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Head, Information Technology Unit

    Bosak Microfinance Ba..Lagos, Nigeria08 February

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • Dangote logo

    IT Technician

    DangoteLagos, Nigeria08 February

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • SIAO logo

    IT Auditor-Senior Associate

    SIAOLagos, Nigeria08 February

    We offer coaching for all staff and management, international markets training, one to one business coaching, business culture advice and general market ...

    Onsite
  • Decagon logo

    Engineering Manager

    DecagonLagos, Nigeria08 February

    Decagon is an Elite Software Development Training Institute that runs a 6-month intense software and leadership training, focused on transforming Nigerian ...

    Onsite
  • Hobark International Limited (HIL) logo

    IT Support Officer

    Hobark International ..Lagos, Nigeria08 February

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite
  • Abbey Mortgage Bank Plc logo

    Junior Database Administrator

    Abbey Mortgage Bank P..Lagos, Nigeria08 February

    Home ownership is a priority for most Nigerians. However, the accessibility has remained a dream for a significant proportion of the population due to limited ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.