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Networking and Tech Support Jobs in Lagos (Page 87)

View Networking and Tech Support jobs in Lagos below.

  • Eat'N'Go Limited logo

    RP Systems Manager (NAVISION)

    Eat'N'Go LimitedLagos, Nigeria02 April

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Sankore Global logo

    Head Technology

    Sankore GlobalLagos, Nigeria02 April

    Sankore Investments is a global investment and advisory boutique with a strong focus on African markets. Drawing on the strengths of our people and our strong ...

    Onsite
  • Wema Bank Plc logo

    Infrastructure Administrator

    Wema Bank PlcLagos, Nigeria02 April

    Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, ...

    Onsite
  • Terawork logo

    Network Engineer (CCNP Certified)

    TeraworkLagos, Nigeria01 April

    TERAWORK.COM is a virtual meeting point for getting work done. TERAWORK is a bridge between service providers and the individuals and businesses that need ...

    Onsite
  • Procept Associates Professional Services Limited logo

    Technology Consultant

    Procept Associates Pr..Lagos, Nigeria01 April

    Procept Associates Ltd. was formed in Canada in 1983 to provide project management advisory and training services, initially to engineering and construction ...

    Onsite
  • CapitalSage Technology Limited logo

    Senior Information Security Engineer

    CapitalSage Technolog..Lagos, Nigeria01 April

    CapitalSage is an integrated digital financial service group, providing people-driven empowerment and inclusive solutions for individuals and businesses for ...

    Onsite
  • CapitalSage Technology Limited logo

    Senior Technical Support Engineer

    CapitalSage Technolog..Lagos, Nigeria01 April

    CapitalSage is an integrated digital financial service group, providing people-driven empowerment and inclusive solutions for individuals and businesses for ...

    Onsite
  • Noah's Ark Communications logo

    Information Technology Manager

    Noah's Ark Communicat..Lagos, Nigeria30 March

    Noah's Ark is a leading Marketing Communications Agency specializing in delivering innovative marketing solutions to our clients across various industries. We ...

    Onsite
  • Ascentech Services Limited logo

    Infrastructure Engineer (Banking)

    Ascentech Services Li..Lagos, Nigeria30 March

    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional ...

    Onsite
  • Moniepoint Inc. (Formerly TeamApt Inc.) logo

    Technical Support Engineer

    Moniepoint Inc. (Form..Lagos, Nigeria30 March

    Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses to accept digital payments, access credit and access ...

    Remote
  • Canonical logo

    Head of Security Operations

    CanonicalLagos, Nigeria29 March

    Canonical - We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world's most ...

    Remote
  • Jibs-Ray Nigeria Limited logo

    IT Customer Acquisition Support

    Jibs-Ray Nigeria Limi..Lagos, Nigeria29 March

    Jibs-Ray Nigeria Limited is a recruitment and consulting company established in 2018 to proffer manpower solutions to its clients.Job Description Assist in ...

    Onsite
  • Watu Credit Limited logo

    Process Analyst

    Watu Credit LimitedLagos, Nigeria28 March

    Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via ...

    Onsite
  • Watu Credit Limited logo

    IT Administrator

    Watu Credit LimitedLagos, Nigeria28 March

    Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via ...

    Onsite
  • Jibs-Ray Nigeria Limited logo

    Head of IT (Senior Manager)

    Jibs-Ray Nigeria Limi..Lagos, Nigeria28 March

    Jibs-Ray Nigeria Limited is a recruitment and consulting company established in 2018 to proffer manpower solutions to its clients.Position Overview The Senior ...

    Onsite
  • Meadow Hall logo

    Computer Science Teacher

    Meadow HallLagos, Nigeria28 March

    The School comprises of a Crèche, Infant School, Junior School and a College. It runs an integrated scheme made up of the British and Nigerian ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.