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Networking and Tech Support Jobs in Lagos (Page 86)

View Networking and Tech Support jobs in Lagos below.

  • CBRE Excellerate logo

    DC BMS Operator

    CBRE ExcellerateLagos, Nigeria03 April

    We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we ...

    Onsite
  • Fadac Resources logo

    Engineering Lead

    Fadac ResourcesLagos, Nigeria03 April

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses ...

    Onsite
  • Koraplay logo

    Application Security Engineer

    KoraplayLagos, Nigeria03 April

    Koraplay is a web3-powered short form video social network platform where up-and-coming creators can monetize their contents and cash out earnings instantly. ...

    Remote
  • Willers Solutions logo

    Technical Specialist/Trainer (Cybersecurity)

    Willers SolutionsLagos, Nigeria03 April

    We are a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy ...

    Onsite
  • FairMoney logo

    IT Control Analyst

    FairMoneyLagos, Nigeria03 April

    FairMoney is a platform that helps people access instant loans within 5 minutes through our android app. From the corners of Kano, Nigeria to the quarters of ...

    Onsite
  • Tek Experts logo

    Junior Technical Support Engineer

    Tek ExpertsLagos, Nigeria03 April

    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. ...

    Onsite
  • Verraki logo

    Chief Information Officer

    VerrakiLagos, Nigeria03 April

    Verraki is a proudly African company partnering with enterprises and governments to accelerate the development and transformation of Africa by providing ...

    Onsite
  • Kuda Bank logo

    Head of Enterprise Risk

    Kuda BankLagos, Nigeria03 April

    Kuda is a full-service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the ...

    Hybrid
  • Tranter IT Infrastructure Services Limited logo

    IT Service Desk Engineer

    Tranter IT Infrastruc..Lagos, Nigeria03 April

    TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in ...

    Onsite
  • Netcom Africa logo

    Senior NOC Engineer

    Netcom AfricaLagos, Nigeria03 April

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Nairagram Limited logo

    Cyber-Security Officer

    Nairagram LimitedLagos, Nigeria02 April

    Nairagram is the only instant payment gateway exclusively dedicated to servicing the Nigerian community. When you need to transfer funds to residents or ...

    Onsite
  • Fidson Healthcare Plc logo

    Information System Analyst

    Fidson Healthcare PlcLagos, Nigeria02 April

    Fidson Healthcare Plc is a leading pharmaceutical manufacturing company in Nigeria. Founded in 1995, we have relentlessly pursued our goal of becoming a ...

    Onsite
  • Dangote logo

    CTES Tracking Officer (Customer Trucks)

    DangoteLagos, Nigeria02 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • Dangote logo

    IT Risk Manager

    DangoteLagos, Nigeria02 April

    The Dangote Group is one of the most diversified business conglomerates in Africa with a hard-earned reputation for excellent business practices and products' ...

    Onsite
  • eRecruiter Nigeria logo

    Head of Fintech

    eRecruiter NigeriaLagos, Nigeria02 April

    eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that ...

    Onsite
  • SeamlessHR Limited logo

    Head of Information Security

    SeamlessHR LimitedLagos, Nigeria02 April

    We depend on the sheer brilliance and amazing skills of our product managers, designers, developers and business executives. Job Responsibilities: Champion ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.