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Networking and Tech Support Jobs in Lagos (Page 84)

View Networking and Tech Support jobs in Lagos below.

  • Cellulant logo

    Principal: IT / IS Audit

    CellulantLagos, Nigeria09 May

    Cellulant is a mobile commerce and content company that manages delivers and bills for digital content and commerce service actualized over telecom network. ...

    Onsite
  • KPMG logo

    Platform Lead (Africa)

    KPMGLagos, Nigeria09 May

    KPMG is one of the largest professional services companies in the world and one of the Big Four auditors, along with Deloitte, EY and PwC. Its global ...

    Onsite
  • Credit Direct Limited logo

    Enterprise Application Support Analyst

    Credit Direct LimitedLagos, Nigeria09 May

    Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing ...

    Onsite
  • Cavista logo

    Windows System Engineer

    CavistaLagos, Nigeria08 May

    At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction ...

    Onsite
  • Beginner Base logo

    Technical Staff (IT Proficient)

    Beginner BaseLagos, Nigeria08 May

    The Beginner Base is a marketplace consultancy that helps small and growing businesses increase sales and improve their customer experience. We offer bespoke ...

    Onsite
  • HR-EX Consulting logo

    Soc Analyst

    HR-EX ConsultingLagos, Nigeria08 May

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • HR-EX Consulting logo

    Infrastructure Security Engineer

    HR-EX ConsultingLagos, Nigeria08 May

    HR-EX Consulting provides affordable HR services and advisory to micro, small and medium enterprises. In short, we provide HR services to small businesses ...

    Onsite
  • Enov8 Solutions Limited logo

    Business Technical Documentation Analyst

    Enov8 Solutions Limit..Lagos, Nigeria08 May

    Enov8 Solutions was established in 2018 with head office in Lagos Nigeria . We are a software development focused company with the believe that business ...

    Onsite
  • Fort Knox Group logo

    IT Officer

    Fort Knox GroupLagos, Nigeria08 May

    Fort Knox Group is one of the most diversified security and financial outfits in West Africa with fixed based operation in Nigeria servicing security contracts ...

    Onsite
  • Brave Achievers logo

    Event Public Relations Officer - Re Invent X Program

    Brave AchieversLagos, Nigeria08 May

    Brave Achievers is a non-profit organization that is tackling two major tech problems: Shortage of technical applications and product designers, and lack of ...

    Remote
  • ICS Outsourcing Limited logo

    Head of Information Technology

    ICS Outsourcing Limit..Lagos, Nigeria08 May

    ICS Outsourcing is Nigeria’s pioneer Human Resource Outsourcing Company. We are on a mission to provide world-class human resource solutions, using experts ...

    Onsite
  • MTN Nigeria logo

    Analyst - Sponsorship

    MTN NigeriaLagos, Nigeria08 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • MTN Nigeria logo

    Engineer - IP Access Planning

    MTN NigeriaLagos, Nigeria08 May

    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a ...

    Onsite
  • Descasio - Nigeria logo

    Head of Engineering

    Descasio - NigeriaLagos, Nigeria07 May

    Descasio is a cloud computing solutions provider in Nigeria. We are the bridge between cloud based solutions and legacy On-Premise solutions. We harness ...

    Onsite
  • Nokia Nigeria logo

    Network Infrastructure DS Engineer

    Nokia NigeriaLagos, Nigeria07 May

    As the world’s specialist in mobile broadband, we’ll help you enable your end users to do more than ever before with the world’s most ...

    Onsite
  • eTranzact logo

    Enterprise Architect

    eTranzactLagos, Nigeria07 May

    eTranzact is Nigeria's first award winning multi-application and multi-channel electronic transaction switching and payment processing platform. eTranzact has ...

    Hybrid

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.