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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 107)

View networking and tech support Mid-level jobs below.

  • IHS Towers logo

    Manager, Regional Technical Operations

    IHS TowersLagos, Nigeria26 October, 2023

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Association for Reproductive and Family Health logo

    I.T. Officer

    Association for Repro..Oyo, Nigeria26 October, 2023

    ARFH is one of the leading indigenous non-profit organisations in Nigeria committed improving the quality of life of underserved and vulnerable communities by ...

    Onsite
  • Meristem Securities Limited logo

    IT Infrastructure Officers

    Meristem Securities L..Lagos, Nigeria26 October, 2023

    Meristem Securities Limited (MSL). MSL is a member of the Nigerian Stock Exchange (NSE), and is licensed by the Securities and Exchange Commission (SEC) in ...

    Onsite
  • Old Mutual Plc logo

    IT Support Specialist

    Old Mutual PlcLagos, Nigeria25 October, 2023

    Old Mutual Nigeria consists of a Life Assurance and Short-Term Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique ...

    Onsite
  • Phillips Consulting logo

    Information Technology Lead Role

    Phillips ConsultingLagos, Nigeria25 October, 2023

    Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of ...

    Onsite
  • BT Technologies Limited (BTT) logo

    Fiber Engineer

    BT Technologies Limit..Lagos, Nigeria25 October, 2023

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

    Onsite
  • BT Technologies Limited (BTT) logo

    LAN Implementation Engineer

    BT Technologies Limit..Lagos, Nigeria25 October, 2023

    BT Technologies Limited (BTT) is a dynamic and fast growing High-Technology Company organized to provide Information Technology (IT)/ Telecommunication ...

    Onsite
  • Arit of Africa Limited logo

    Service Desk Support Lead

    Arit of Africa Limite..Lagos, Nigeria24 October, 2023

    Arit of Africa Ltd is a world-class IT services organization that specializes in the deployment of high-end IT systems, solutions and services. We are a ...

    Onsite
  • Bosak Microfinance Bank Limited logo

    Head, Information Technology Unit

    Bosak Microfinance Ba..Lagos, Nigeria24 October, 2023

    Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded ...

    Onsite
  • BUA Foods logo

    Business System & Technology Manager

    BUA FoodsNigeria24 October, 2023

    BUA Foods is a leading Food and Fast-moving consumer goods (“FMCG”) business which processes, manufactures, and distributes food produce as well as ...

    Onsite
  • Amaiden Energy Nigeria logo

    Telecom Methods and Projects Engineer (TBD)

    Amaiden Energy Nigeri..Lagos, Nigeria23 October, 2023

    Amaiden Energy Nigeria Limited(formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and ...

    Onsite
  • PalmPay logo

    Senior Network Engineer

    PalmPayLagos, Nigeria23 October, 2023

    At PalmPay, we want to provide a financial ecosystem that is open to as many people as possible, and that’s why the only requirement to access financial ...

    Onsite
  • Value Edge Management Service Limited logo

    Head of IT

    Value Edge Management..Lagos, Nigeria23 October, 2023

    We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government ...

    Onsite
  • Kloverharris Limited logo

    Information Technology Network Specialist

    Kloverharris LimitedLagos, Nigeria20 October, 2023

    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well ...

    Onsite
  • Contec Global Infotech Limited logo

    Assistant Network Engineer / Network Engineer (IT Infrastructure)

    Contec Global Infotec..Abuja, Nigeria19 October, 2023

    Established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems ...

    Onsite
  • Dejavu Hotel and Suites logo

    IT Manager

    Dejavu Hotel and Suit..Ondo, Nigeria19 October, 2023

    Dejavu Hotel and Suites is a reputable 5-star hotel located at Plot 3, 4, 7 & 8, El-shaddai Road, Alagbaka GRA, Alagbaka,Akure, Ondo State. Our hotel offers a ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.