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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 35)

View networking and tech support Mid-level jobs below.

  • Lily Hospitals Limited logo

    ICT & Connectivity Group Lead

    Lily Hospitals Limite..Delta, Nigeria07 May, 2024

    Lily Hospitals is a multi-specialty private hospital. We offer world-class services in key areas of healthcare including fertility treatment, cardiology, ...

    Onsite
  • Eat'N'Go Limited logo

    Assistant IT Manager (Infrastructure)

    Eat'N'Go LimitedLagos, Nigeria07 May, 2024

    Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) ...

    Onsite
  • Tecnotree Corporation logo

    Solution Architect (Telecom BSS)

    Tecnotree CorporationLagos, Nigeria07 May, 2024

    Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the ...

    Onsite
  • Interrand Homes & Properties Limited logo

    IT Manager

    Interrand Homes & Pro..Abuja, Nigeria06 May, 2024

    Interrand Homes & Properties Limited (subsidiary of Interrand Group) is a reputable Construction and Real Estate Development company with offices in Abuja, ...

    Onsite
  • Netcom Africa logo

    Core IP Network Engineer

    Netcom AfricaLagos, Nigeria06 May, 2024

    Built from the ground up for high-speed broadband IP communications, Netcom Africa Limited has been the leading ICT provider of corporate tailored solutions in ...

    Onsite
  • Value Edge Management Service Limited logo

    ICT Manager

    Value Edge Management..Lagos, Nigeria06 May, 2024

    We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government ...

    Onsite
  • Micro Leasing Limited logo

    Information Technology Specialist

    Micro Leasing LimitedLagos, Nigeria06 May, 2024

    Micro Leasing Limited is a Micro level leasing and consumer finance company.We specilize in delivering high quality professional and timely service to our ...

    Onsite
  • Brit Property Nigeria logo

    Head, Corporate Communications

    Brit Property NigeriaLagos, Nigeria04 May, 2024

    Brit Cleanway Property, a subsidiary of Brit Properties Nigeria Limited, is a full service real estate and property management company specializing in managing ...

    Onsite
  • Reime West Africa Limited logo

    Head, Fiber Optics

    Reime West Africa Lim..Lagos, Nigeria03 May, 2024

    Reime West Africa Limited is a fully owned subsidiary of a global brand with head office at Casablanca in Morocco that provides Telecom Infrastructure ...

    Onsite
  • Bradfield Consulting logo

    Lead HVAC Tendering and Application Engineer

    Bradfield ConsultingLagos, Nigeria03 May, 2024

    Bradfield is equipped not only to attract excellent personnel but to ensure that they are improved and empowered to deliver on every client’s strategic ...

    Onsite
  • Mayflower Private School logo

    Computer Science Teacher

    Mayflower Private Sch..Ogun, Nigeria03 May, 2024

    Mayflower Private School is the private institution run by the family of Dr. and Mrs. Tai Solarin. We offer full boarding school education for your child from ...

    Onsite
  • IHS Towers logo

    Senior Manager, IT Security Operations

    IHS TowersLagos, Nigeria03 May, 2024

    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog ...

    Onsite
  • Lily Hospitals Limited logo

    Group Lead - ICT & Connectivity

    Lily Hospitals Limite..Delta, Nigeria02 May, 2024

    Lily Hospitals is a multi-specialty private hospital. We offer world-class services in key areas of healthcare including fertility treatment, cardiology, ...

    Onsite
  • Talenture logo

    Fractional Chief Technology Officer

    TalentureLagos, Nigeria02 May, 2024

    Talenture is the parent company for a select number of multi brand HR solution providers. The services offered by our brands fall into the broad categories of ...

    Onsite
  • Wildlife Conservation Society logo

    Communication Officer

    Wildlife Conservation..Cross River, Nigeria02 May, 2024

    WCS's goal is to conserve the world's largest wild places in 15 priority regions, home to more than 50% of the world's biodiversity. This is outlined in our ...

    Onsite
  • African Union(AU) logo

    Principal Knowledge Management Officer (AfCDC)

    African Union(AU)Nigeria02 May, 2024

    The African Union is a continental union consisting of 54 countries in Africa.Requisition ID: 2250 Purpose of Job The Principal Knowledge Management Officer ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.