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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 37)

View networking and tech support Mid-level jobs below.

  • Flutterwave logo

    Engineering Manager, Collections (NodeJS & Java)

    FlutterwaveLagos, Nigeria29 May, 2024

    Our mission is to power a new wave of prosperity across Africa. By enabling global digital payments on a continent that’s been largely cut off from the ...

    Onsite
  • MainOne logo

    IT Systems Engineer

    MainOneLagos, Nigeria29 May, 2024

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • MainOne logo

    IT Systems Engineer

    MainOneLagos, Nigeria29 May, 2024

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • MainOne logo

    Technical Support Engineer

    MainOneLagos, Nigeria29 May, 2024

    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the ...

    Onsite
  • Hobark International Limited (HIL) logo

    ICT Lead

    Hobark International ..Lagos, Nigeria29 May, 2024

    Hobark International Limited is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as ...

    Onsite
  • Pagatech Limited logo

    Chief Risk Officer

    Pagatech LimitedLagos, Nigeria29 May, 2024

    Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to ...

    Onsite
  • West African Examination Council - WAEC logo

    Senior Public Affairs Officer

    West African Examinat..Lagos, Nigeria28 May, 2024

    WAEC’s vision is to be a world-class examining body, adding value to the educational goals of its stakeholders. Its mission is to remain Africa’s ...

    Onsite
  • EdoBEST logo

    Manager, IT Operations

    EdoBESTEdo, Nigeria28 May, 2024

    The Edo Basic Education Sector Transformation (EdoBEST) aims to transform educational outcomes for Edo’s youth in all public schools; enabling growth and ...

    Onsite
  • Noemdek Limited logo

    Chief Technology Officer (CTO)

    Noemdek LimitedLagos, Nigeria28 May, 2024

    Noemdek's advisory practice was established to support international strategic advisory firms with relevant local expertise. We are able to deliver on our ...

    Onsite
  • PreDiagnosis logo

    Public Health Officer

    PreDiagnosisLagos, Nigeria27 May, 2024

    Healthcare carries cost. This is magnified in diagnostic services segment with Out-of-pocket payment for expensive healthcare services further discouraging ...

    Onsite
  • Aldelia Limited logo

    Technology Compliance Manager

    Aldelia LimitedLagos, Nigeria27 May, 2024

    Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From ...

    Onsite
  • IpNX Nigeria Limited logo

    Manager, Network Core & Service Delivery

    IpNX Nigeria LimitedLagos, Nigeria27 May, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Tecnotree Corporation logo

    Solution Architect (Telecom BSS)

    Tecnotree CorporationLagos, Nigeria27 May, 2024

    Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the ...

    Onsite
  • Reliance HMO logo

    Technical Lead

    Reliance HMOLagos, Nigeria24 May, 2024

    We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance ...

    Remote
  • Wema Bank Plc logo

    Application Architect

    Wema Bank PlcLagos, Nigeria24 May, 2024

    Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, ...

    Onsite
  • Ash Nelson Partners Limited logo

    Lead Implementation Engineer

    Ash Nelson Partners L..Lagos, Nigeria24 May, 2024

    Ash Nelson Partners Limited (�ANP�) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.