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Networking and Tech Support Mid-level Jobs Jobs in Nigeria (Page 36)

View networking and tech support Mid-level jobs below.

  • Appzone Limited logo

    Engineering Manager, Switch & Channels Apps

    Appzone LimitedLagos, Nigeria01 May, 2024

    AppZone is a response to the growing need in emerging markets for financial services accessibility to the masses. The company was formed with a genuine belief ...

    Onsite
  • Carbon Nigeria logo

    Senior, Information Security Analyst

    Carbon NigeriaLagos, Nigeria01 May, 2024

    We empower individuals with access to credit, simple payments solutions, high-yield investment opportunities and easy-to-use tools for personal financial ...

    Onsite
  • GVA Partners logo

    Infrastructure Security Engineer

    GVA PartnersLagos, Nigeria30 April, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • GVA Partners logo

    Senior SOC Analyst

    GVA PartnersLagos, Nigeria30 April, 2024

    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to ...

    Onsite
  • Dozzy Group logo

    ICT Officer

    Dozzy GroupAnambra, Nigeria30 April, 2024

    Dozzy Oil & Gas Limited is an Indigenous company with core business activity in the downstream petroleum products marketing and distribution which involves ...

    Onsite
  • IpNX Nigeria Limited logo

    QA / QC Lead, Fiber Operations

    IpNX Nigeria LimitedLagos, Nigeria30 April, 2024

    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than ...

    Onsite
  • Africa Prudential Registrars Plc logo

    Head IT

    Africa Prudential Reg..Lagos, Nigeria30 April, 2024

    Africa Prudential Registrars Plc ("APR") is a technology-driven Capital Market Investment Mediator [CMIM]. The company was a fully owned subsidiary ...

    Onsite
  • Value Edge Management Service Limited logo

    Head of ICT

    Value Edge Management..Lagos, Nigeria30 April, 2024

    We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government ...

    Onsite
  • The Wood Factory Limited logo

    IT Support Officers

    The Wood Factory Limi..Abuja, Nigeria29 April, 2024

    The Wood Factory is one of the top furniture manufacturers in Nigeria. We provide our clients with unparalleled services in the interior design and furnishing ...

    Onsite
  • Ocean Marine Solutions Limited logo

    ICT Assistant Manager

    Ocean Marine Solution..Rivers, Nigeria29 April, 2024

    Ocean Marine Solutions Limited is a strategically positioned organization operating the marine industry to provide solutions to high-risks security concerns in ...

    Onsite
  • Trusoft Limited logo

    IT Service Manager (ITIL Certified)

    Trusoft LimitedLagos, Nigeria27 April, 2024

    Trusoft Limited is an indigenous software company, specialising in the design and development of software solutions. Trusoft has built its brand around ...

    Onsite
  • Octo5 Holdings Limited logo

    Full-Stack Developer / Protech Lead

    Octo5 Holdings Limite..Lagos, Nigeria27 April, 2024

    Octo5 Holdings Limited formerly known as Legacy Holdings Limited, is one of Nigeria’s pioneer developers of gated communities especially on the Lekki ...

    Onsite
  • Eden Solutions and Resources logo

    ICT Instructor History Teacher.

    Eden Solutions and Re..Abuja, Nigeria26 April, 2024

    Eden Solutions & Resources Ltd is a human resource management company that provides its client with best practice business management solutions. Registered ...

    Onsite
  • PricewaterhouseCoopers (PwC) logo

    IT Risk Assurance Manager

    PricewaterhouseCooper..Lagos, Nigeria25 April, 2024

    PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they’re looking for. We’re a network of firms in 157 countries ...

    Onsite
  • Sophie Michaels Consulting logo

    Chief Information Officer (CIO)

    Sophie Michaels Consu..Lagos, Nigeria25 April, 2024

    Sophie Michaels Consulting, your trusted partner for comprehensive and strategic HR solutions. At SMC, we believe that people are at the heart of every ...

    Onsite
  • Wellspring College logo

    ICT Manager

    Wellspring CollegeLagos, Nigeria25 April, 2024

    WELLSPRING COLLEGE is a model school established by astute and seasoned academics and educational administrators who commonly share the vision of returning ...

    Onsite

What is network support?

Network Support has to do with everything that keeps an organization’s computer network running, productive, and up-to-date. It is a service that helps to maintain and update a computer network. Anyone working as a network support specialist may work on any piece of a network, from the individual devices to the system itself. 

Network support is also about supporting the people who use the equipment. They handle regular maintenance tasks, testing, and troubleshooting to increase the functionality and productivity of a computer network. 

Network Support Services 

  1. Diagnosis: Network diagnosis refers to the process of identifying, analyzing, and resolving issues related to computer networks. It involves examining the performance, connectivity, and reliability of network systems to diagnose and troubleshoot problems that may impact their functionality.

  2. Scheduled Antivirus Updates: This service is about constantly protecting the computer network from virus attacks. A network support specialist updates the antivirus packages on a computer constantly to ensure the smooth running of the network. 

  3. Operating System Updates: An operating system (OS) is software that manages computer hardware and software resources and provides common services for the system. Operating systems need to be updated regularly and that is one of the services provided in network support. This in turn significantly improves the performance, security, and efficiency of the device.

  4. Troubleshooting: Network troubleshooting is the act of discovering and correcting problems with connectivity, performance, security, and other aspects of networks. It takes a set of procedures, practices, and tools to process numerous requests by a complex mix of users and dispersed network assets and infrastructure.

  5. Remote Network Monitoring: Remote network monitoring refers to the process of monitoring and managing a computer network from a remote location. It involves the use of specialized software tools and technologies to collect and analyze network data, performance metrics, and security events without physically being present at the network's location.

What is Tech support?

Technical support (tech support) refers to a range of services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving some common problems rather than providing training on how to use the product.

Technical support is usually delivered over the telephone, via email, over chat (IM) or using special software or software extensions that the user can employ to directly contact tech support. Technical support representatives are usually very familiar with the ins and outs of the products for which they provide support.

Tech Support Services 

  1. Cybersecurity: Cybersecurity is important for all offices. It covers help in the following areas; two-factor authentication, data backups, per-user access rights to your data, data encryption, safe file sharing, and configurable sharing rules. 

  2. Cloud Services: There is software that allows entire file servers and work computers to live on the cloud. A tech support personnel often helps an organization ensure the safe storing of files on the cloud using the right software such as Microsoft Azure. 

  3. Computer maintenance and repair: One of the services of a tech support specialist is to provide computer maintenance and repair. To keep computers running even longer, a lot of behind-the-scene computer maintenance and repair can be done. 

  4. User Account Management: User Account Management describes the ability for administrators to manage (to create, remove, update and maintain) user access to various IT resources. 

Differences between network and tech support 

  • Tech support involves helping clients with the internet or hard drive issues of a computer or system. Network support involves designing, building and maintaining the network system for a company. 

  • Network support specialists work with businesses or organizations, creating networks for individual use, while technical support specialists work one-on-one with customers to help diagnose and solve problems with their computer use.

  • Network support jobs may require a degree in computer science. Tech support jobs may not necessarily require someone with a degree in computer science, but someone with the needed skills and knowledge.